Wow, that is a legit thud.
For a second I thought all these people complaining that their 5 had something loose, were just mistaking the camera rattle for a loose component, but after seeing that video..
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iPhone 5 rattling noise [MERGED]
- Thread starter smiddlehurst
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Wow, that is a legit thud.
For a second I thought all these people complaining that their 5 had something loose, were just mistaking the camera rattle for a loose component, but after seeing that video..
There was an obvious rattle in the iPhone 4S from the camera lenses which are not fixed. The 5 still has this but MUCH less...at least on mine.
I certainly don't feel anything like the OP is describing....
I certainly don't feel anything like the OP is describing....
I'm not saying you're wrong... but my 4S doesn't have any audible sound when shaken, and I don't recall the 4 doing that either.
Mine sounds like the logic board isn't screwed down. Its like one big chunk moving around in there, not something small or whatever.
Check out iFix-it's web site. look for what could be loose or large enough to have that type of "thud" I'm just as worried to go home and be welcomed to the QC issues. I should have waited!
This. I was worried that my iPhone 5 was rattling, but then I realized it was just the sleep/wake button.
Dont shake the 4S, hold it with one hand and tap or flick it with your finger on the back towards the middle/top.
My 4S has it. I remember when the 4S came out there was a HUGE multi page thread about many people noticing the sound. Maybe rattle isn't the best description of the sound...I never took it to Apple or anything, but many people said that Apple told them it was the camera and that it was normal and even showed customers that the floor models made the same noise. Some people claimed their 4S didn't have it, but I think it's because they were shaking it to hear the sound when they should be tapping/flicking the back.
It doesn't bother me, I really never hear it unless I place the phone down a certain way. The thud you're experiencing definitely seems like something major is loose.
Yep... It's something that has some size and weight to it, not a switch or focus. I wish I had the proper tools to open it, has to be the battery.
Have the same problem. My closest Apple Store is 2 hours away, should I call Apple's CS?
It is a huge thud hitting the side of the phone. It isn't a little rattle that would be the buttons, there is something on the inside hitting the edge of the phone, aka, the battery.
It is a huge thud hitting the side of the phone. It isn't a little rattle that would be the buttons, there is something on the inside hitting the edge of the phone, aka, the battery.
That has got to be the battery or logic board making that hard of a sound. Keep making them in China and they will continue to be plagued by quality issues
The only positive is that Apple has great customer service, you're never left outside in the rain.
The only positive is that Apple has great customer service, you're never left outside in the rain.My sleep/wake button rattles as does my camera lens. I know the lens is normal but the sleep/wake is new to me. I just read where someone said they checked 15 or so display models and they all had some play in the sleep/wake button.
Chalking it up as normal.
Won't be able to hear it over the 50 gigs of music I can now fit on my phone lol
Chalking it up as normal.
Won't be able to hear it over the 50 gigs of music I can now fit on my phone lol
I had the same problem as you where it sound it like I was shaking a box of candy. Just received it from UPS and out of the box it did that.
I took it to the Apple Store and the Genius opened it and re tightened it and no more rattle. My phone works perfectly too, I think the board wasn't tight enough. I just got home and opened mine up. I discovered that the battery was not firmly pressed into its adhesive. After pressing down the battery the iPhone is solid and silent, hopefully it remains this way, but I have my doubts since the adhesive was exposed to air while the battery was not firmly attached.
As most people do not have the tools to perform this repair, a pentalobe screwdriver, I recommend bringing the phone to your local genius bar for repair.
I made a video of the before and after.
http://youtu.be/LHoH-RnNr4w
As most people do not have the tools to perform this repair, a pentalobe screwdriver, I recommend bringing the phone to your local genius bar for repair.
I made a video of the before and after.
http://youtu.be/LHoH-RnNr4w
I got a comment on my YouTube post from a guy who said he too had this issue, and he pressed firmly (but carefully) on the middle of the glass, kind of squeezing front and back together. I did this, then did the top third, then the bottom third, then pressed all over in spots, always kind of squeezing the front and back together.
This seems to have done the trick for now... no more rattle. I'll keep you updated if it "pops" loose again or whatever...
This seems to have done the trick for now... no more rattle. I'll keep you updated if it "pops" loose again or whatever...
I had the ultimate let down today. I am one of those that stayed up until midnight on the preorder day. I had my iPhone ordered by 12:03AM. I took a half day off work today to get my new iPhone 5. I opened it up from UPS and of course, bad luck having the best of me; my brand new 64GB iPhone 5 was chipped on the right side aluminum. I picked it up and immediately called Apple. As I am making the phone call, I notice a huge shift inside the phone as I picked it up. It was like someone took the phone apart, ripped out the inside in one whole piece and put it loosely back in. Definitely a thud when shaken. Not a loose button, not the camera lens loose, we're talking the entire inside was loose in one whole piece. I had to choke back tears because I know how Apple handles damaged phones. Poorly. Long story short, I went into Apple and got it exchanged while there were still phones left. Quite a few employees stood around me to give it a shake and look at the chip. They were all in shock that gave a thud like that and immediately handed me a new one. Now my 64 GB is perfect. I couldn't be happier
Okay, quick update as it may be useful to some. Went to the Apple store (no, they weren't cancelling genius appointments as someone said upthread) and saw a Genius. Immediately acknowledged something major was wrong and replaced it on the spot. Diagnosis was indeed a loose battery.
What was interesting was the genius said this wasn't the first one he'd seen. Not a widespread issue but they'd had a couple of other units come back with the same problem. It's not something I'd consider headline worthy, just the sort of production problem you're bound to get when building millions of units, but if anyone reads this and thinks they have the same problem get in touch with Apple.
What was interesting was the genius said this wasn't the first one he'd seen. Not a widespread issue but they'd had a couple of other units come back with the same problem. It's not something I'd consider headline worthy, just the sort of production problem you're bound to get when building millions of units, but if anyone reads this and thinks they have the same problem get in touch with Apple.
My 5 rattles at the lens just like the 4s. It also rattles from the power switch which is not as tight as I would expect it to be.
I bought mine yesterday morning and today it started making the thudding sound. It definitely sounds like something heavy is shifting around inside like possibly the battery. I noticed the 5 generates quite a bit of heat and perhaps the adhesive on the battery didn't yet set from the factory and had soften from the heat. Just a guess but I have an appointment Monday and I'll see what they say.
iPhone 5 rattling noise
Picked up a iPhone 5 on Friday during lunch, within about an hour I had noticed that there's a loud rattling noise coming from within the iPhone 5 at the top of the device when shaken. I've checked with another iPhone 5 and that didn't make this noise - it's not even any of the side buttons.
Headed back to O2 where I brought it from a few hours later not expecting a same day swap out due to demand etc; however they tried to blag it off as normal! In the end they said I've got 28 days to keep coming into store until they have stock to swap it!
My question is will Apple be able to swap it out at their stores, so soon to launch? I'm heading to one tomorrow afternoon to get my iPhone 4 fixed... Wasn't intending on getting an iPhone 5, damn impulse buying
In addition, has anyone else have a loud rattling noise? I'm hoping the swap out wont have one of those nice little white scruff marks -_-
Picked up a iPhone 5 on Friday during lunch, within about an hour I had noticed that there's a loud rattling noise coming from within the iPhone 5 at the top of the device when shaken. I've checked with another iPhone 5 and that didn't make this noise - it's not even any of the side buttons.
Headed back to O2 where I brought it from a few hours later not expecting a same day swap out due to demand etc; however they tried to blag it off as normal! In the end they said I've got 28 days to keep coming into store until they have stock to swap it!
My question is will Apple be able to swap it out at their stores, so soon to launch? I'm heading to one tomorrow afternoon to get my iPhone 4 fixed... Wasn't intending on getting an iPhone 5, damn impulse buying
In addition, has anyone else have a loud rattling noise? I'm hoping the swap out wont have one of those nice little white scruff marks -_-