iPhone 5 Reboot Loop

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Frost17, Sep 21, 2012.

  1. Frost17 macrumors regular

    Joined:
    Aug 17, 2011
    #1
    I was on the App Store looking at my previous apps that I've purchased and all of a sudden the phone locked up and a green screens with vertical lines popped up and turned off my phone. The phone then rebooted to the lock screen and every time it would lock up again and I would see green and red lines.

    This cycle went on for about 10 minutes. It's back to normal now, but I'm sure that can't be good.

    ATT 32GB White iPhone 5.
     
  2. Frost17 thread starter macrumors regular

    Joined:
    Aug 17, 2011
    #2
    Phone is stuck in a boot loop now. Does not want to restart. I put it into recovery mode, but iTunes does not recognize the phone at all.

    Very frustrated. Does not work at all.
     
  3. phr0ze macrumors 6502a

    Joined:
    Jun 14, 2012
    Location:
    Columbia, MD
    #3
    Good luck. I'd take it to the store asap and try to get a replacement before stocks are gone.
     
  4. RandomKamikaze macrumors 6502a

    RandomKamikaze

    Joined:
    Jan 8, 2009
    Location:
    UK
  5. stealth80 macrumors newbie

    Joined:
    Sep 21, 2012
    #5
    got mine connected to itunes atm and it reboots every couple of minutes ... i know i got a 2 week wait with this if i gotta return it, luckily i aint sold my 4 yet
     
  6. stealth80 macrumors newbie

    Joined:
    Sep 21, 2012
  7. stealth80 macrumors newbie

    Joined:
    Sep 21, 2012
  8. s.p.xosder macrumors newbie

    Joined:
    Jun 23, 2010
    #8
    My phone is doing the same. Opened a case with Apple yesterday. May need a replacement. I have done a restore and it hasn't fixed it.
     
  9. s.p.xosder macrumors newbie

    Joined:
    Jun 23, 2010
    #9
    Update: iPhone replaced

    Went into the apple store and they went to

    Settings --> General --> About --> Diagnostics and Usage --> Diagnostic & Usage Data

    They were able to quickly see a ton of kernel panic messages and swapped the phone nice and easy. Since I had already performed a full restore of iOS, they were satisfied that it was a hardware issue. :):apple:
     

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