Hey guys this is my first post on these forums I've lurked for a while but finally decided to make a post and ask a question. So my Iphone was working fine up until about last month the sleep/wake button wouldn't work 100% of the the time I clicked it in fact it only works maybe 20%. I had it jail-broken at the time and thought this was the issue so against my will I decided to upgrade the phone and see if that was the problem it wasn't I was annoyed that I lost my jailbreak for something that wasn't caused by the jailbreak. Anyway I talked to apple and they gave me an appointment to take the phone for a replacement the appointment is on Tuesday and I'm worried that there going to come up with some excuses not to replace my phone. I've never gotten the phone wet it has no cracks/scratches except a small scuff that the phone came with. (I didn't really mind about it) My question is will the replacement process be easy? Are they going to ask me a lot of questions? Can they tell I was ever jailbroken? Is there anything I can say that would ensure they replace my phone?