iPhone 5 SIM card not valid on tmobile ios7 but not ios6

Discussion in 'iPhone' started by sheenabsmith, Nov 5, 2013.

  1. sheenabsmith macrumors newbie

    Joined:
    Nov 5, 2013
    #1
    My iPhone 5 brand new tmobile SIM card is not working on brand new phone from apple when updated to iOS 7. Genius bar has gone through 4 phones and still can't figure this out so left it on io6 for the time being. Does anyone know what this could be ? My old SIM card worked on iOS 7 until this week.
     
  2. JuneBugg macrumors member

    Joined:
    Jun 16, 2009
    Location:
    New York
  3. sheenabsmith thread starter macrumors newbie

    Joined:
    Nov 5, 2013
    #3
    First SIM card was from tmobile then apple gave me a brand new one
     
  4. JuneBugg macrumors member

    Joined:
    Jun 16, 2009
    Location:
    New York
    #4
    Did you call it in to T-Mobile so it could be updated in their system?
     

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