iPhone 5 Slowing Down Home Network

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pnoyz, Feb 15, 2013.

  1. pnoyz, Feb 15, 2013
    Last edited: Feb 15, 2013

    pnoyz macrumors newbie

    Joined:
    Feb 15, 2013
    #1
    Hello!

    I have searched everywhere for a solution and would like to attempt to diagnose this issue first before replacing my wife's iPhone 5. A few people from random Google searches have had this problem, but no solution was found.

    Problem: When iPhone 5 is connected to home network, Wifi speed slows DRAMATICALLY. I have already determined her phone is the source of the problem. I have 5 other devices connected and have turned them all off/on separately and the iPhone 5 is the only one that slows down the connection. Right now, I have 5 devices total connected to my wifi and my speed is normal. Her phone has wifi turned off.

    Specifications:
    • Motorola SBG6580 (Modem/Router) Router turned off.
    • Linksys N900 Router
    • iPhone 5 32GB iOS 6.1 (Been having problem since she got the phone with iOS 6)

    I have tried:
    • Turning modem/router on/off several times
    • Rebooting her phone several times
    • Restoring her phone
    • Turning on guest network and connecting only her phone to it
    • Directly connecting PC to router

    I would appreciate any and all suggestions, sans calling my ISP and Apple, as I have already done this in the past.

    Thank you in advance!
     
  2. Essenar macrumors 6502a

    Joined:
    Oct 24, 2008
    #2
    This sounds like the most basic and redundant response but have you had the phone replaced yet?

    Also, is the device jail broken?

    I would next try updating/restoring the firmware on the router.
     
  3. SpyderBite macrumors 65816

    SpyderBite

    Joined:
    Oct 4, 2011
    Location:
    Xanadu
    #3
    ^^ This. And I would go grab another router from Best Buy or an Apple Store and see if you have the same results. You can always return the router if there is no change. But it would certainly take the router out of the equation and streamline your troubleshooting.
     
  4. PNutts macrumors 601

    PNutts

    Joined:
    Jul 24, 2008
    Location:
    Pacific Northwest, US
    #4
    OP: How are you measuring your WiFi thruput? Do you have both bands turned on at the router? If so I'd turn off 5 GHz while troubleshooting.

    If you haven't seen ti already, here's Apple's recommended router configuration.
     
  5. 3dkris macrumors newbie

    Joined:
    Apr 18, 2015
    #5
    I have the exact same issue. Running an asus router. When i am playing my wii online (smash bros), my girlfriend can turn the whole game to slow motion just by activating wifi on here iphone 5. She turns it off, and the game returns to normal speed. It also effect both our computers which are wired to the router.
     
  6. AlphaBoy85 macrumors regular

    Joined:
    Mar 25, 2008
    Location:
    Earth.
    #6
    That issue drove me crazy. Anyways:

    1. Reset network settings.

    2. Set Flight mode ON then turn off your iPhone.

    3. Go to your router's web page, change your Wi-Fi network name and password.

    4. Flight mode OFF - Connect to your new Wi-Fi - Test the connection.

    That worked for me :)
     

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