I bought a used iphone 5 a few months ago. It works fine and I'm pleased with it, but now my btinternet mail arrives to me OK - but when I try to send email out I get an error message that the user name or password is incorrect - but it is correct! I have tried old passwords, deleted the account, powered off then on and entered the details again - same problem.My emails work perfectly on my laptop and de3sktop, and my gmail account works OK on my iphone. So, if anyone has any suggestions I would be grateful.
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iphone 5 stopped recognising email password
- Thread starter aljohnagain
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If you have already rebooted your phone and that did not fix it, I would delete the email account completely and put it in again.
Did it used to work and suddenly stopped working or has it never worked?
Did it used to work and suddenly stopped working or has it never worked?