iPhone 5 suddenly went dead

[nkaufman]

Hello,

All of a sudden yesterday my iPhone 5 suddenly went dead. Phone was on a desk, wasn't over-heated or anything .like that. Charge was around 60%.

Did a search and found about hard reset - Home and On/Off button pressed for few minutes and then saw Apple icon and everything seems normal again.

Was wondering if there is something wrong with On/Off button (my phone S/N is amongst the one that Apple has for switch recall) and I was wondering if I should go ahead and get the switch replaced. Or is this issue something that happens with the iPhone and is not a concern.

Thanks,

 

[Newtons Apple]

It could be in the recall and if so Apple should fix. If not diagnosing such things can be very difficult.

 

[nkaufman]

As I mentioned in my OP, the phone is part of recall.

But the question is - Is this normal for iPhone to sometimes go dead and need a reset - press both Home and On/Off button or should I go ahead and get Apple to replace the On/Off switch.

 

[nkaufman]

Nothing to worry about you that phone thing for taking to Maintenance

I'm not sure I follow what you are saying here. Are you saying that no need to take the phone to Apple store because the On/Off switch is fine?

 

[soy]

Since you qualify for the recall program, I don't see why you don't just do it.

Most people are reporting that Apple replaced their battery for free as well while they replace the button, so it'll give your phone a slightly better lifespan.

In my case (and some others) they just replaced the entire phone.

 

[nkaufman]

Since you qualify for the recall program, I don't see why you don't just do it.

Most people are reporting that Apple replaced their battery for free as well while they replace the button, so it'll give your phone a slightly better lifespan.

In my case (and some others) they just replaced the entire phone.

Well, I never had an issue like this and never really thought of going for the recall. But maybe now is the time..

 

[soy]

I'd definitely recommend it, didn't have issues with my button, but battery life was getting rather short. Now have a shiny new phone that actually lasts me a whole day again.

 

[jr866gooner]

My 5c did this last week. Went to bed with over 30% and in the morning it was dead to the world! Luckily my son woke me well before to get up anyway. I don't need to rely on my alarm to wake for work but it's always set as a backup in case he over sleeps!