Hi everyone, Really hoping you can help, as two trips to the Genius Bar and a third to an Apple Authorized Retailer haven't seemed to help! Long story short, it seems that every few syncs now, I will plug in my phone to load a song, remove a video, etc., and the often the sync will stall out at "Step X of X, etc." for a really long time. When I go into my phone (still trying to sync) I notice the album covers for my music is mysteriously erased, which acts as a weird precursor to all the songs and videos actually being erased. They still appear listed, but when I attempt to play them nothing happens. I have tried backing up from my hard drive, from iCloud and doing a full reset and set up as a new phone, and erasing and re-importing everything from iTunes. I am hoping someone here knows how to assist, as its extremely frustrating to have to reset and reload 7000+ songs to my iPhone every 48 hours! Thanks in advance!!!