iPhone 5, the volume 'up' button actually decreases sound

Discussion in 'iPhone Tips, Help and Troubleshooting' started by wonhyuns, Feb 14, 2013.

  1. wonhyuns macrumors newbie

    Joined:
    Feb 14, 2013
    #1
    Hello,

    I just recently started to notice that when I press the up volume rocker on my phone, it actually decreases the sound. I was wondering if it's a hardware or software issue. Would this be something alarming enough to bring the phone to Apple support?
     
  2. Enjoylife1788 macrumors 6502a

    Joined:
    Aug 22, 2011
  3. wonhyuns thread starter macrumors newbie

    Joined:
    Feb 14, 2013
  4. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #4
    Before you take it to Apple try a DFU restore.
     

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