Resolved iPhone 5 (Verizon) jumping between 3G and LTE after drop

[KUguardgrl13]

Ok, normally I would think I was just having service issues with Verizon, but it almost never happens at home. Basically I was out and about today and accidentally dropped my phone in a store. I have an otterbox defender, and this is probably the first time I've really dropped it. I didn't really notice it at first, but my phone is not really receiving LTE anymore. I can intermittently get it, but I'm mostly on 3G now. Normally I don't have issues getting LTE in the Kansas City area. Perhaps I'm just being paranoid, but I worry that maybe the antenna was damaged or something. I've tried switching to airplane mode and back as well as turning the phone off and on again. I have AppleCare +. Anything think it's worth a trip to the Apple Store?

 

[Caesars]

I'm not sure if the apple store does this, but a service/repair center I worked in formerly could test the reception on phones and tell you if it was broke or not.

 

[KUguardgrl13]

Hmm. Maybe Verizon can test it. Their store is much closer than Apple. I'd rather not have a 3rd party open it up in case that voids the warranty.

 

[ross1998]

If it really is a problem I think the apple store will use regular AppleCare so the replacement would be free and wouldn't use your AppleCare+

That's if the phone doesn't have any dents or cracks

 

[KUguardgrl13]

It shows no signs of damage on the outside. The otterbox did its job of protecting the glass.

 

[KUguardgrl13]

Verizon store didn't seem to think that anything was wrong with it. Told me to reset the network settings. Seems to be working for now. If it comes back I may take it in to Apple.