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ragz

macrumors newbie
Original poster
Dec 6, 2006
20
0
I have this iphone 5 which doesn't record sound when recording from the rear camera. However it records when the front facing camera is recording video. I have noticed that a lot of people have faced this problem but haven't read anywhere of a resolution to this problem. Is there a fix? I have done a full factory reset with latest firmware

Thanks in advance.
 

dictoresno

macrumors 601
Apr 30, 2012
4,245
496
NJ
i havent seen this issue, nor do i have it myself. i suggest taking it to apple to see if they will replace it under warranty. sounds like its a hardware issue.
 
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MrMacMack

macrumors 6502a
Oct 24, 2012
837
0
If you did a full factory restore (not restore from backup) then there's a hardware issue. If your iPhone is under warranty make an appointment at your local Apple store or give AppleCare a call so that you can get your iPhone replaced.
 
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ragz

macrumors newbie
Original poster
Dec 6, 2006
20
0
ok, thanks for the replies. I am getting it replaced.
 
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MrMacMack

macrumors 6502a
Oct 24, 2012
837
0
ok, thanks for the replies. I am getting it replaced.

Only other thing I can think of is something may be blocking the mic. Dust, dirt, your protective case or possibly the protective film for the screen.
 
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iRyanPro

macrumors newbie
Dec 11, 2013
1
0
I had recorded video on my iPhone 5s and when I listened to it later there was no sound to the video. Thankfully after I turned the bluetooth off and on again in the slide up settings menu everything worked fine and the sound played normally.
 
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hopkl1

macrumors newbie
Nov 26, 2014
1
0
Hi there, I've just realised I have the exact same problem. I can get sound on front facing but not on the other side when recording video. Did they say what the problem was before replacing it? Thanks
 
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