iphone 5 with applecare+

Discussion in 'iPhone Tips, Help and Troubleshooting' started by T4R06, Oct 3, 2013.

  1. T4R06 macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #1
    i got another phone over CL its iPhone 5 32gb. i verified the serial and it has applecare+. the phone is in good condition but there is a scuff and scratches (OCD kicking in)

    can i just walk to apple store and tell them to replace it? i don't see any fault except for these marks at the back and I'm annoyed by it.

    i understand that i will pay $49 or $79 not a big deal. I'm just concern walking in and tell them that it has scratches and i want a new one.
     
  2. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #2
    AppleCare+ will let you exchange your device up to 2 times for accidental damage. Scuffs are accidental damage, so no problem there.
     
  3. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #3
    It is a complete waste of one of your two replacement options under the plan but you can do it if you want.
     
  4. T4R06 thread starter macrumors 65816

    Joined:
    Oct 8, 2007
    Location:
    CT
    #4
    so do i need to show them something like applecare card? or just show the phone and it will reflect on their database?
     
  5. musika macrumors 65816

    musika

    Joined:
    Sep 2, 2010
    Location:
    New York
    #5
    They'll know from the serial number on the phone.
     

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