iPhone 5 won't go to sleep

whoathere

macrumors 6502
Original poster
Feb 8, 2006
356
2
Rockford, IL
OK first off, forgive me as I am posting this for my wife, who is at work.

Her iPhone will not go to sleep after periods of inactivity. I typically put my to sleep with the sleep/wake button, but she's new to the iPhone and just wants it to go to sleep after a minute of two of not using it.

Auto lock is set at 1 minute. Auto brightness is on. I can't seem to think I what else it could be. My phone does it after what seems like no time.

Any suggestions? Her battery life has been awful as a result of the screen always being on.
 

mattopotamus

macrumors G5
Jun 12, 2012
13,674
4,078
it could be an app. I know my Dad has one for work and whatever app they have to have running keeps his phone awake at all times.
 

iambeep

macrumors newbie
Sep 27, 2012
4
0
Wirelessly posted

Do you have assistiveTouch turn on?
There's reported cases where iPhone screen won't turn off when it's on.
 

klimsergeev

macrumors newbie
Jul 7, 2014
1
0
Wirelessly posted

Do you have assistiveTouch turn on?
There's reported cases where iPhone screen won't turn off when it's on.
Same problem – this thing exactly solved the trouble: I used assistive touch to decrease loads on home button when had to switch between apps a lot. As soon as I turn it on - the phone won't go to sleep ever even when I turn it off. Thank you! After soft reset the phone works normally unless you turn assistive on again, so I won't.
 
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