I am looking at getting an IPhone 5c from an eBay seller who lists the phone as brand new. I asked the seller several questions being: Q Is it refurbished iPhone 5cc? A This is not a refurbished iPhone, it is an original, unused, genuine sealed in box unit Q Why has the apple warranty expired? A The apple warranty has a timeline that needs to be activated before the apple care plan becomes void. Regardless of the warranty, the phone is still good as it is new and unused hence why we put our exclusive 12 month warranty for the phones. Q Is this an Australian tick phone? A The iPhone 5c is not certified for the blue tick program Q Are all accessories genuine AU accessories? A The accessories are genuine Apple however the plug is an international one with AU converter. Based on these responses I presume it is a brand new grey import hence why the apple warranty is void. Would my assumption be correct? The seller has sold hundreds of phones. Some of the negative comments are in relation to receiving non AU accessories, nothing in relation to it being second hand or refurbished.