iphone 5c issues

Discussion in 'iOS 10' started by stephenxiii, Oct 18, 2016.

  1. stephenxiii macrumors regular


    May 12, 2009
    I am a beta tester and using 10.1 public bata 4
    and for the past week ,y phone has started to act weird

    1. i cant play videos, they load up on youtube/netflix etc but wont play
    even ones in my photo/video app

    2. my ringtone/text and alarm alerts don't make there ringtone sound just vibrate

    i have reset the phone to factory settings
    used an air can to blow into the 3mm audio jack incase something was stuck in there causing the lack of ringtone

    its rather important to have a phone as its mainly used for work

    Any ideas would be great.
    last action i would choose would be apple
  2. Paddle1 macrumors 68040

    May 1, 2013
    Try erasing and restoring your device from a backup. Downgrade to 10.0.2 if you can.
    For the ringtones, is the silent switch on?

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