iPhone 5c problems

Discussion in 'iPhone' started by stephenxiii, Oct 18, 2016.

  1. stephenxiii macrumors regular

    stephenxiii

    Joined:
    May 12, 2009
    Location:
    Glasgow
    #1
    I am a beta tester and using 10.1 public bata 4
    and for the past week ,y phone has started to act weird

    1. i cant play videos, they load up on youtube/netflix etc but wont play
    even ones in my photo/video app

    2. my ringtone/text and alarm alerts don't make there ringtone sound just vibrate

    i have reset the phone to factory settings
    used an air can to blow into the 3mm audio jack incase something was stuck in there causing the lack of ringtone

    its rather important to have a phone as its mainly used for work

    Any ideas would be great.
    last action i would choose would be apple
     
  2. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #2
    try a dfu restore and set up as a new device.
     
  3. stephenxiii thread starter macrumors regular

    stephenxiii

    Joined:
    May 12, 2009
    Location:
    Glasgow
    #3
    what difference will that make and would i have to download latest firmware then
     
  4. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #4
    because doing that you're wiping the phone and loading fresh software on it. which would be probably 10.0.x, and if you do it from iTunes then yes you'll have to download the latest firmware. or if you have a previous back up of something other than 10.1 beta try that
     
  5. stephenxiii thread starter macrumors regular

    stephenxiii

    Joined:
    May 12, 2009
    Location:
    Glasgow
    #5
    the only back up i have is 10.1 beta
    so i'm assuming that if i do a DFU and install 10.0 and then restore from backup it wont work or will it go back to beta
     
  6. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #6
    if you did that then the dfu restore would of done nothing/be a waste of time and you'll be back to where you are now.
     
  7. Bacong macrumors 68020

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
    #7
    it's foolish to install beta software on your main device if you're asking what the difference between a DFU restore and a settings restore is.
     

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