iPhone 5s cannot get 4G - please help!

[Bobby dazzler]

Hi,
I got my iPhone5s on the day of release, it's now running iOS8.2 and is generally fine.

My wife has a 6Plus and is on the same network.

She can get 4G, but I can't.

4G is enabled on my iPhone - is there anything else I can check?

Thanks!

 

[gardiboy]

Hi,
I got my iPhone5s on the day of release, it's now running iOS8.2 and is generally fine.

My wife has a 6Plus and is on the same network.

She can get 4G, but I can't.

4G is enabled on my iPhone - is there anything else I can check?

Thanks!

1) Were you previously able to get 4G?
2) Are you in an area where there is 4G coverage?
3) Have you checked with your carrier if your plan is provisioned with 4G?
4) Tried 'Reset Network Settings'?
5) Tried enabling and disabling Airplane mode?
6) Tried rebooting the device?
7) Reseat your SIM card?