iPhone 5s cannot get 4G - please help!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Bobby dazzler, Apr 3, 2015.

  1. Bobby dazzler macrumors member

    Joined:
    Nov 17, 2013
    #1
    Hi,
    I got my iPhone5s on the day of release, it's now running iOS8.2 and is generally fine.

    My wife has a 6Plus and is on the same network.

    She can get 4G, but I can't.

    4G is enabled on my iPhone - is there anything else I can check?

    Thanks!
     
  2. gardiboy macrumors 6502a

    Joined:
    Sep 30, 2011
    #2
    1) Were you previously able to get 4G?
    2) Are you in an area where there is 4G coverage?
    3) Have you checked with your carrier if your plan is provisioned with 4G?
    4) Tried 'Reset Network Settings'?
    5) Tried enabling and disabling Airplane mode?
    6) Tried rebooting the device?
    7) Reseat your SIM card?
     

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