iPhone 5S charge only when it is turned off.

Discussion in 'iPhone' started by Jair, Jan 14, 2015.

  1. Jair macrumors newbie

    Joined:
    Jan 14, 2015
    #1
    Help me, my iPhone 5S won't charge unless it's turned off
     
  2. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #2
    Using what? Computer? Apple charger? third party charger?
     
  3. Jair thread starter macrumors newbie

    Joined:
    Jan 14, 2015
    #3
    using the charger apple and pc does not recognize it. the only way I can charge the iPhone is off and connect the charger. help.!!!
     
  4. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    Does it show the lightning bolt? The problem is that if you are using your device while trying to charge, the charger barely has enough capacity to run your device, much less charge it at the same time. It will, at least, stop the draining of your battery. Stop using your device while on the charger and it will charge quicker. I also use my iPad charger which has a little more capacity.
     
  5. Jair thread starter macrumors newbie

    Joined:
    Jan 14, 2015
    #5
    the problem is that the lightning bolt is not shown, not recognize the charger and I tried another apple charger and also with one of ipad. the only way I can load the iphone is turning it off and connect the charger. i don´t know what is the problem?
     
  6. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    I assume you are using an Apple charger and USB cord. Have you tried rebooting the phone?

    Might be time to have Apple take a look at it.
     

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