iphone 5s iOS8 deleted my phone & won't backup from the computer

Discussion in 'iOS 8' started by Appleproblems, Oct 2, 2014.

  1. Appleproblems macrumors newbie

    Joined:
    Oct 2, 2014
    #1
    Please can anyone help?? I updated my iPhone 5s with the new iOS8 only for the phone to insist I connect to iTunes and restore my phone to factory settings. It wouldn't let me do anything else, just locked on that page. So I restored it then tried to back it up with my last back up from 18.9.14. It came up with an error message and won't restore my phone. I have lost EVERYTHING!!! It still says the last back up is there but won't let me click on the retire back up button.
    Am I the only one having this problem? Can anyone please help!
    Thank you so much, Sam
     
  2. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #2
    Is your phone UDID registered? Are you using iOS 8.1 beta or 8.01?
     
  3. Appleproblems thread starter macrumors newbie

    Joined:
    Oct 2, 2014
    #3
    I'm not sure about UDID??
    I have 8.0.2
    It's now deleted my back up from 18.9.14 :mad::mad::mad:
     

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