iphone 5s iOS8 deleted my phone & won't backup from the computer

Discussion in 'iOS 8' started by Appleproblems, Oct 2, 2014.

  1. Appleproblems macrumors newbie

    Oct 2, 2014
    Please can anyone help?? I updated my iPhone 5s with the new iOS8 only for the phone to insist I connect to iTunes and restore my phone to factory settings. It wouldn't let me do anything else, just locked on that page. So I restored it then tried to back it up with my last back up from 18.9.14. It came up with an error message and won't restore my phone. I have lost EVERYTHING!!! It still says the last back up is there but won't let me click on the retire back up button.
    Am I the only one having this problem? Can anyone please help!
    Thank you so much, Sam
  2. BasicGreatGuy Contributor


    Sep 21, 2012
    In the middle of several books.
    Is your phone UDID registered? Are you using iOS 8.1 beta or 8.01?
  3. Appleproblems thread starter macrumors newbie

    Oct 2, 2014
    I'm not sure about UDID??
    I have 8.0.2
    It's now deleted my back up from 18.9.14 :mad::mad::mad:

Share This Page