Iphone 5s need help please!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by zack2002, Jul 8, 2016.

  1. zack2002 macrumors newbie

    Jul 8, 2016
    I have a iphone 5s that will not power on, itunes will not respond to it. I have changed the battery and it seems to be getting proper voltage. The screen will not turn on, it makes no sounds. It seems to respond to nothing. I have tried to put it in dfu mode with no response. I have tried holding the home/power button at the same time with no response. I have tried to connect it to power without a battery with no response. It is not water damaged. I need help on what steps i may need to take next. Thank you!
  2. chscag macrumors 68000


    Feb 17, 2008
    Fort Worth, Texas
    It appears you've tried everything. Maybe time to take it to Apple or a competent cell phone service and have them troubleshoot it for you.
  3. maroftsdrdhey Suspended


    Jul 12, 2016
    You can call genius bar for help, or just take your phone to the Apple Store.

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