iPhone 5S not recognising SIM card

[LondonGooner]

Hi guys I just got my new gold 5S
However my SIM card which I have been happily using for a year on the 5 is not being read by the 5S.
I just get a screen saying sim required, please insert a SIM card. I tried using the sim tray from my 5 and also cleaning/ moving around the card and tray. It just doesn't seem to work.
Any tips ?

 

[steve-p]

Can you borrow a SIM from someone else quickly just to make sure it's not that it doesn't like that particular one? Have you forced it to restart by holding power and sleep to see if that helps? It's definitely not locked to a different network? Apart from that I'm out of ideas, apart from maybe a DFU restore to force the software to be reinstalled.

 

[LondonGooner]

Can you borrow a SIM from someone else quickly just to make sure it's not that it doesn't like that particular one? Have you forced it to restart by holding power and sleep to see if that helps? It's definitely not locked to a different network? Apart from that I'm out of ideas, apart from maybe a DFU restore to force the software to be reinstalled.

Hi my phone is direct from apple so no locking involved

I just tried my dads SIM card which is a different network but also iPhone 5. It still doesn't read sim.

Now I did a restart pressing both buttons like you said but it still didn't make a difference

What's a DFU reset and how do I do it ?

 

[steve-p]

I've never used DFU mode, but have seen it suggested a few times.

I found these:

http://support.apple.com/kb/TS4148

http://support.apple.com/kb/HT1808

Not sure if they will help, but it's something to try. Otherwise you may need to take it to an Apple store so they can advise what to do, unfortunately.

 

[LondonGooner]

Tried that too, didnt work thanks for your help anyway dude.

As I posted in the UK thread;
I definitely have a bricked phone, what a terrible way to end my 2 and half week wait for the phone. The gold colour also means I won't be getting a quick replacement. I wasted an overpriced screen protector I bought from apple too (£8). Depressing times, but first world problems I guess
This doesn't appear to be a common problem either, most threads about it are from iPhone 5

The worst thing is I was planning to sell my 5 to help fund this phone and now I'll be short for a while and the price will drop

 

[thebignewt]

Yeah sounds bricked to me. At least your government still shows up to work lol.

 

[LondonGooner]

Yeah sounds bricked to me. At least your government still shows up to work lol.

lol our government is barely functioning at the best of times