iPhone 5s reboot loop

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ShaunOne218, Sep 4, 2014.

  1. ShaunOne218 macrumors newbie

    Joined:
    Sep 4, 2014
    #1
    Just a quick warning, I'm clueless when it comes to this stuff, so this is going to sound really dumb, I'm sorry lol
    So I've had my iPhone 5s for a few months now with no problems, but yesterday while on youtube the screen turned blue and started an endless reboot.
    After searching online this doesn't seem to be a rare thing. However, I've tried all the 'fixes' and none of them seem to work. Turning it off and back on while holding the volume up button or the restore.

    While trying the restore I was able to get the computer to register it, and it first i thought it was working. After hitting update and restore, it took about 20 minutes to update, then started to restore. However about 3/4 though restoring, the iPhone screen flashes blue, i get an error message on the computer, then it just starts rebooting again. I've tried this several times and it does the exact same thing each time.
    Now it's not even endlessly rebooting, just going to the iTunes icon once it turns on.
    What should i do at this point? Is there a way to fix it or should i just take it back and try to get it replaced?
     
  2. I7guy macrumors G5

    Joined:
    Nov 30, 2013
    Location:
    What Exit?/Saguaro Country
    #2
    That is not normal behavior, could be a hardware issue that developed, or possibly water in the phone?
     
  3. ShaunOne218 thread starter macrumors newbie

    Joined:
    Sep 4, 2014
    #3
    From what I've seen about this endless reboot loop problem online, it seems it happens with a lot of people while they were using certain apps. However I've seen a lot of people say they were able to fix theirs by restoring. Problem with mine is, it goes to a blue screen before the restore is complete.
    There's a ton on videos on youtube how to fix this problem using the volume up method or by restoring, but once again, neither worked for me.
    Definitely no water in the phone.
     
  4. ShaunOne218 thread starter macrumors newbie

    Joined:
    Sep 4, 2014
  5. Juub macrumors newbie

    Joined:
    Sep 8, 2014
    #5
    Most likely a hardware issue related to your logic board. In your iPhone go to Settings>General>About>Diagnostic and Usage>Diagnostic and Usage Data

    This is your crash log. Try viewing a couple of them but if you see something that looks like ''Latest.ips.crash'' or something along those lines, tap on it and if you see bug_type_110 somewhere it is a faulty logic board and your iPhone needs service.

    I would bet 99% of my account savings it is an hardware issue.
     
  6. ShaunOne218 thread starter macrumors newbie

    Joined:
    Sep 4, 2014
    #6
    I'm confused. The whole problem with the phone is its rebooting over and over. I can't actually do anything with the phone. So i can't get into it to do any of that stuff.
    As soon as i turn it on, it goes onto a reboot loop that i can't get it out of. Apple logo comes up, then goes then comes up and so on endlessly.

    The only way I've seen how to fix this is on youtube, I'll link the youtube video i followed to try fix it. http://m.youtube.com/watch?v=a3IjkHH9vqY
    Everything he showed in the video works for me, the problem comes after when its almost finished restoring, it always fails at 3/4 the way through the restore and the phone screen flashes blue.
    I also tried this volume up method which didn't work either http://m.youtube.com/watch?v=MnH3225PFVk
    I was hoping someone would know a different way to fix this problem that might work for me.
     
  7. Juub macrumors newbie

    Joined:
    Sep 8, 2014
    #7
    It's logic board issue. When it goes the verify it with Apple servers it fails the integrity check. Only way is to replace the logic board or replace the phone through Apple Care or with an authorized reseller.
     
  8. ShaunOne218 thread starter macrumors newbie

    Joined:
    Sep 4, 2014
    #8
    Alright, I'm just going to take it into an apple store. I just wanted to make sure there was no other way to fix it first.
    If i take it back and they replaced it, where does the old phone go? I can't help but be a little paranoid, with how much personal info is on the phone. Especially with the stories I've heard online. If they managed to fix the old phone, couldn't they just see everything i have on there? Info, messages, pictures, everything?
     
  9. GNetic macrumors newbie

    Joined:
    May 29, 2015
    #9
    Cycle boot loop


    The prob is the front camera... replace it, cost about $10 on ebay. this will fix the the phone.... simple
     

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