Iphone 5s restarting randomly

Discussion in 'iPhone' started by bhargavdas100, Jul 19, 2017.

  1. bhargavdas100 macrumors newbie

    bhargavdas100

    Joined:
    Jul 19, 2017
    #1
    i have an iphone 5s on ios 10.3.2 and i'm facing a strange problem of random restarts now then. The phone becomes unusable for few minutes then it turns back on and after few minutes it again switches off and gets stuck on bootloop.
    Can anyone here help me with my problem please?

    I have tried force restart and have also the whole ios 10.3.2 by downloading all those 2.3gb data but the problem hasn't been solved.
     
  2. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #2
    Ah so you have reset and set up as new and users mac/pc to install iOS? Did you do a dfu restore?

    If you have then you have ruled out software and pretty much pointed it toward something hardware related.
     
  3. bhargavdas100 thread starter macrumors newbie

    bhargavdas100

    Joined:
    Jul 19, 2017
    #3
    what is a DFU restore?

    and hardware problems there might be?
     
  4. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Online
    #4
    Device Firmware Upgrade. Putting your iPhone in that mode allows the firmware to be directly communicated with.

    https://www.theiphonewiki.com/wiki/DFU_Mode

    As to hardware issues, who knows. Whatever would cause your device to restart/bootloop.
     
  5. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    Take a look:


    If that does not work, get it to an Apple store and they will run diagnostics on it at no cost.
     
  6. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #6
    It's basically the cleanest install you can do. Pretty sure your phone is fully wiped and the iOS software is downloaded there and then and flashed onto the device whereas a simple reset phone and start afresh doesn't wipe the system files underneath.

    Mainly battery related but could be anything. If you at least do a dfu install and restore your backup you can monitor for few days. Then if still happening dfu again and then set up as new.

    If still happening Apple Store is a stones throw away and you can get it checked out.
     

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