iPhone 5s t-mobile no mms

Discussion in 'iOS 7' started by Dubb713, Sep 30, 2013.

  1. Dubb713 macrumors newbie

    Joined:
    Sep 30, 2013
    #1
    I got the iPhone 5s on t-mobile on launch day! And since then I haven't been able to send picture messages.
    I've tried countless times and many variations of resetting the network settings and the phone it's self. I don't know what else it could be "it a brand new phone!"
     
  2. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #2
    It's probably not the phone since there is no setting to turn on/off MMS. Call T-mobile.
     
  3. Dubb713 thread starter macrumors newbie

    Joined:
    Sep 30, 2013
    #3
    T-mobile said for me to contact apple.
    They gave me a new sim and tried a whole
    Bunch of things. And still ended up with the same result.
     
  4. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #4
    I don't know what Apple is going to do for you. There is no MMS switch to turn on/off.

    Can you provide more details as to what the problem is exactly?

    1. do you create a new text message and then try to attach a pic?
    2. Does it send? not send? error? what happens?
     
  5. Dubb713 thread starter macrumors newbie

    Joined:
    Sep 30, 2013
    #5
    1. When I start a new text and attach an image it fails. (My apn settings are correct) (even fails on old messages too)
    2. When it sends you see the green progress bar and right when it gets to the end it fails.


     
  6. Gizard macrumors newbie

    Joined:
    Sep 24, 2013
  7. Dubb713 thread starter macrumors newbie

    Joined:
    Sep 30, 2013
    #7
    It's on. I can surf the web fine using 4g and lte

     
  8. dhlizard macrumors G4

    dhlizard

    Joined:
    Mar 16, 2009
    Location:
    The Jailbreak Community
    #8
    I had this exact issue with my iPhone 5 (AT&T) when it was about 2 weeks old.
    Spent time with AT&T, got new sim, reset network settings, nothing would fix it.

    Apple store replaced it with new, not refurbed, iPhone 5.
    I would take it to Apple Store, make sure you tell them you got a new sim and worked with T-Mobile support.
     
  9. viperGTS macrumors 65816

    Joined:
    Nov 15, 2010
    #9
    Yes there is.

    Settings > Messages > MMS Messaging, under the SMS/MMS section.
     
  10. Dubb713 thread starter macrumors newbie

    Joined:
    Sep 30, 2013
    #10
    I was hoping I didnt have to do that.


     
  11. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #11
    I'll be damned. I totally forgot about that.

    Thanks for correction.
     
  12. hxlover904 macrumors regular

    Joined:
    Aug 20, 2011
    #12
    about to post the same thing. there is an MMS toggle switch.
     

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