iPhone 5S touch-Id problem

Discussion in 'iPhone' started by George Waseem, Jul 8, 2015.

  1. George Waseem macrumors regular

    George Waseem

    Jul 2, 2015
    I got an iPhone 5S and in the setup, i tried to save if my fingerprint. But the iPhone didn't want to save it, so I never actually never use Touch ID, I thought about discussing my problem here to get a fix
  2. I7guy macrumors Core


    Nov 30, 2013
    Gotta be in it to win it
    If you are following the on screen instructions and Touch ID is not working, bring the phone into an Apple Store and let them run some diagnostics.
  3. XTheLancerX macrumors 68000


    Aug 20, 2014
    NY, USA
    I know this sounds dumb, but are you actually finishing the process? When it says "Touch ID is ready" or whatever, you have to hit continue after that. If you leave the settings app before hitting continue, it doesn't save the fingerprint.
  4. ProtectoBrand macrumors newbie


    Jun 30, 2015
    sometimes we tend to not follow everything that is instructed by the iphone. You will know that fingerprint lock has been set up because it vibrates every time it commands you to touch the menu button but do not press it. If still won't work, you may go to your nearest apple store for diagnostic tests :) Have a great day!
  5. techspin macrumors 6502a

    Jul 21, 2014
    Give us more details about how it didn't save your print! "It didn't want to save it" tells us nothing.

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