iPhone 5s won't boot please help!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by arch2301, Dec 14, 2016.

  1. arch2301 macrumors newbie

    Joined:
    Dec 14, 2016
    #1
    Hi, I bought a used iPhone 5s about three months ago, it has worked great and had no problems. A day or so ago I shut it down completely when I wen't to sleep. When I tried to turn it on in the morning it showed the apple logo for about 10 seconds then crashed. I tried restarting several times, I tried resetting (holding power and home) and still nothing has worked. I eventually connected to iTunes to try to update/restore, which worked at first but part way through the phone disconnected and the process was canceled. I tried several more times and it always disconnects at the same spot. I would rather not have to get a new phone and I didn't have it backed up either so any help I can get would be greatly appreciated.
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
  3. arch2301 thread starter macrumors newbie

    Joined:
    Dec 14, 2016
    #3
    Yes. I have tried this several times but it doesn't work. When I press the two buttons the screen just goes black and disconnects from the computer.
     

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