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iPhone 5S won't charge after iOS 7.1 update

J

jetmaster114

macrumors member
Original poster
May 4, 2012
72
0
I just updated to 7.1 last night and charged my phone on my imac with no problem. Tried to charge it today on a windows 7 machine at work via USB cable and it won't charge but before update it always did on this machine. I reset the phone but still no go. Any ideas?

Thanks.
 
If it's not an apple certified cable the software will not let it charge the phone. I hope that helps.
 
You have to "allow" the phone to connect to each computer now.
There will dialogue boxes on both the computer and the phone that need to be dealt with.
 
I know my iPad won't charge when I'm running windows on my MacBook Pro but when on mavericks it charges fine. If it still charges on your Mac then you really don't have anything to worry about.
 
It's not a matter of worry that there is something wrong with the phone. It is a matter of convenience of being able to charge it at work which i had been able to do prior to the 7.1 update.
 
jetmaster114 said:
It's not a matter of worry that there is something wrong with the phone. It is a matter of convenience of being able to charge it at work which i had been able to do prior to the 7.1 update.
Click to expand...

don't you have the little plug? Cant you just use that
 
Poontaco said:
You have to "allow" the phone to connect to each computer now.
There will dialogue boxes on both the computer and the phone that need to be dealt with.
Click to expand...

This has no effect on charging. You can deny the trust request and still charge a device.
 
Eau Rouge said:
This has no effect on charging. You can deny the trust request and still charge a device.
Click to expand...

I have not tried denying the request. But, I do know for sure that the phone does NOT charge until you deal with the dialog box.
 
Eau Rouge said:
This has no effect on charging. You can deny the trust request and still charge a device.
Click to expand...

Nope. A couple days ago, I plugged my phone in to my computer and I was wondering why it wasn't charging. All I had to do is click trust on my computer, then my computer told me to respond on my phone or something like that. It started charging after I did that.
 
It works fine in Windows. So try the trusted option and see if that helps. I am not aware that you have to "trust" before the charge will function though. Just for sync and backup for sure.
 
dannyyankou said:
Nope. A couple days ago, I plugged my phone in to my computer and I was wondering why it wasn't charging. All I had to do is click trust on my computer, then my computer told me to respond on my phone or something like that. It started charging after I did that.
Click to expand...

My 5s charges on my work computer (that I have never trusted) just by plugging it in. iTunes won't mount it w/o trusting the computer but it charges normally, which I confirmed with a USB current meter showing it pulling 0.5A.
 
Same here...I don't think the above repliers really get it...after the update our phones no longer ask if we trust this computer or not hence it will not charge...I am pissed & wished I never updated it...I can't even charge it on my ps4
 
I got a fix for this, got to device manager (search on start menu) and look at Universal Serial Bus Controllers. If there is any with a yellow ! on them, disable then re-enable them. This is what fixed it for me.
 
jetmaster114 said:
I just updated to 7.1 last night and charged my phone on my imac with no problem. Tried to charge it today on a windows 7 machine at work via USB cable and it won't charge but before update it always did on this machine. I reset the phone but still no go. Any ideas?

Thanks.
Click to expand...

Just use the wall adapter and charge it using that.
 
Poontaco said:
I have not tried denying the request. But, I do know for sure that the phone does NOT charge until you deal with the dialog box.
Click to expand...

Wrong, it starts charging as soon as it gets voltage. To double check I just tested and it starts charging before that dialogue even appears. Tested on 2 laptops that have never been connected to an iPhone before.
 
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