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macrumors newbie
Original poster
Aug 6, 2015
Hi everyone ,
I have a problem with my iphone 5s last saturday my phone was 5% ( the battery was drained because of the gps) and when I wanted to plug in the charger it says "iphone this accessory may not be supported" it was an official cable apple , i tried 3 other cable which won't work with my phone but works with my sister phone (iphone 5c) , my phone won't turn on again , so I decide to test my phone with the 5c battery , It works ! but my phone won't charge already , the battery died and now when i plug the cable the phone disp this (the image, blink a little bit on the phone) ios_low_battery.png also when i try to put it on , so the 5s recognize the cable but won't charge so today I have changed the lightning port , and it does exactly the same thing . Please help me !

In brief I have tried : -Home and power button for 1minute
- Change the battery
-Change the lightning port
-Change the charger (3 times)
Ps : Sorry for the bad english I'm french


macrumors 6502a
Oct 23, 2013
Florence, AL
Have you tried a different Apple cable or an MFi Certified cable? Could your cable have a short? That would explain the message, "accessory may not be supported".


macrumors G3
Jul 24, 2009
Have you looked in the port. It's a common issue to get this when the charger isn't seated correctly. Pocket lint in the port stops it seating.
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