iPhone 5s won't charge

Discussion in 'iPhone Tips, Help and Troubleshooting' started by tsaahg, Aug 6, 2015.

  1. tsaahg macrumors newbie

    Joined:
    Aug 6, 2015
    #1
    Hi everyone ,
    I have a problem with my iphone 5s last saturday my phone was 5% ( the battery was drained because of the gps) and when I wanted to plug in the charger it says "iphone this accessory may not be supported" it was an official cable apple , i tried 3 other cable which won't work with my phone but works with my sister phone (iphone 5c) , my phone won't turn on again , so I decide to test my phone with the 5c battery , It works ! but my phone won't charge already , the battery died and now when i plug the cable the phone disp this (the image, blink a little bit on the phone) ios_low_battery.png also when i try to put it on , so the 5s recognize the cable but won't charge so today I have changed the lightning port , and it does exactly the same thing . Please help me !

    In brief I have tried : -Home and power button for 1minute
    - Change the battery
    -Change the lightning port
    -Change the charger (3 times)
    Ps : Sorry for the bad english I'm french
     
  2. Ledsteplin macrumors 6502

    Ledsteplin

    Joined:
    Oct 23, 2013
    Location:
    Florence, AL
    #2
    Have you tried a different Apple cable or an MFi Certified cable? Could your cable have a short? That would explain the message, "accessory may not be supported".
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    Have you looked in the port. It's a common issue to get this when the charger isn't seated correctly. Pocket lint in the port stops it seating.
     

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