iPhone 5S won't restore from iPhone 5 backup

Julien

macrumors G4
Original poster
Jun 30, 2007
11,152
3,858
Atlanta
My 5 died today and had to buy a 5S. When I first hooked up and tried to restore (I back up to iTunes) it said software incompatible (it had 7.0). So I restored and updated to 7.1. I can not get it to restore from a backup. I have even tried older backups (TM) with same results. Is there some problem or special method for TM to retrieve a backup.

 

mofunk

macrumors 68020
Aug 26, 2009
2,400
154
Americas
Don't back it up from the 5. Just sync it or download everything from iCloud. If you have everything on the cloud you can use that.
 

nancygriffin

macrumors newbie
Mar 19, 2014
1
0
Hi, you can restore it using two methods:
1. Restore the device using previous backup: which can be only done if you have previous backup saved on your iTunes.
2. Restore using recovery mode:You may need to restore your device in recovery mode If you have never connected your iOS device to your computer. Unless you have an iCloud backup, you will lose device data through this method.

I hope it helps. You can google and get more results for "recovery mode" in detail.
 

Ajones330

macrumors 6502a
Jul 9, 2008
559
9
SEC Country
Usually if its corrupt then there is no way around it. You may have to start fresh and like everyone says have at least 1 icloud backup on file in case something ever happens