iPhone 6+: Another screen with a line in it

Discussion in 'iPhone' started by HPLouis, Oct 3, 2014.

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  1. HPLouis, Oct 3, 2014

    HPLouis macrumors regular

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    #1
    I need some help her. I had a Gold 6+ 128GB on AT&T that I just returned yesterday because it had a bright line running through the top of the screen. I was lucky enough to find a black 128GB 6+ so I returned the Gold one and bought that. I bring the phone home, and lo and behold, this phone has 3 freakin' lines going through the screen. I'm at wit's end here.

    Is this normal or do I just have bad luck
    [​IMG][/url]IMG_1085 by HPLouis1, on Flickr[/IMG]

    [​IMG][/url]IMG_1084 by HPLouis1, on Flickr[/IMG]
     
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  2. Ramio, Oct 3, 2014

    Ramio macrumors 6502a

    Ramio

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    #2
    Don't think that's normal. Take it back. They usually have replacements in the back for issues like this even if they don't have that model in stock for selling.
     
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  3. xanadeath, Oct 3, 2014

    xanadeath macrumors 6502

    xanadeath

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    #3
    This
     
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  4. HPLouis, Oct 3, 2014

    HPLouis thread starter macrumors regular

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    #4
    I upgraded to iOS 8.02
    I did a DFU restore
    I restored from backup
    I restored as new
    I did an erase all contents and settings

    I tried everything and the lines are still there. When I look at my wife's 6, she doesn't have any lines. My old Plus had it and that's why I returned it. Now this one has it. Is this a quirk with the 6+ screens or do I have a run of bad luck.
     
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  5. vgamedude, Oct 3, 2014

    vgamedude macrumors 6502a

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    #5
    Dude take that thing back. If it was a quirk we'd all know it by now im sure. It has to be a defect.
     
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  6. Ramio, Oct 3, 2014

    Ramio macrumors 6502a

    Ramio

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    #6
    I have 2 iphone 6 pluses and neither have this issue so I guess it's back luck. Hope the next one won't have those.
     
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  7. Starfyre, Oct 3, 2014

    Starfyre macrumors 68030

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    #7
    Good luck on your next replacement! Mine is free from that issue.
     
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  8. HPLouis, Oct 3, 2014

    HPLouis thread starter macrumors regular

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    #8
    [​IMG][/url]IMG_1082 by HPLouis1, on Flickr[/IMG]

    Damn, it must be a defect. Thanks for the news. I'll head back and look for another phone.
     
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  9. Ramio, Oct 3, 2014

    Ramio macrumors 6502a

    Ramio

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    #9
    100% defect!!!
     
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  10. cababah, Oct 3, 2014

    cababah macrumors 68000

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    #10
    OP just curious, what are the first couple numbers/letters of your serial?

    F1?
    F2?
    DN?

    Etc..
     
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  11. pullfocus, Oct 3, 2014

    pullfocus macrumors 65816

    pullfocus

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    #11
    Take



    It



    Back.
     
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  12. Starfyre, Oct 3, 2014

    Starfyre macrumors 68030

    Starfyre

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    #12
    I was waiting to see when someone would start mentioning serial numbers...
     
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  13. HPLouis, Oct 3, 2014

    HPLouis thread starter macrumors regular

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    #13
    Both the Gold and this one are F2?

    Why?

    Does that mean anything?
     
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  14. bmt134, Oct 3, 2014

    bmt134 macrumors 6502

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    #14
    Line appears where 6+'s are bending. Coincidence?
     
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  15. sviato, Oct 3, 2014

    sviato macrumors 68020

    sviato

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    #15
    Yes.
     
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  16. HPLouis, Oct 3, 2014

    HPLouis thread starter macrumors regular

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    #16
    No, the line is at the top of the screen on the Gold one, no weak point there.

    For the black one it's mid point and lower screen. There is no weak spots or bending there. The weak point is around the volume rockers.

    Also, the black one was purchased last night and put on iTunes to restore overnight. It never really came out the box since I opened it on my desk and immediately connected it to my computer.

    I noticed the lines this morning when I woke up to check on the status.
     
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  17. usmaak, Oct 3, 2014

    usmaak macrumors regular

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    #17
    Random failure of a phone part doesn't correlate to a batch or factory or serial number. At least I've never seen it happen in all of my Apple product buying history. When the iPad 3 had the really bad screen issues, people were making up spreadsheet to track screen issues. Waste of time. There's bound to be defective parts when we're talking millions and millions of the same thing.
     
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  18. cababah, Oct 3, 2014

    cababah macrumors 68000

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    #18
    I don't think it means anything conclusive. The parts that go into the phone (faulty display panel in your case) have nothing to do with the assembly plant.

    I was just curious if there was an additional assembly area churning out 6+'s to meet demand.
     
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  19. shabanggg, Oct 3, 2014

    shabanggg macrumors member

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    #19
    hell no that's normal..take it back immediately! I'd be just as upset!
     
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  20. matthew2926, Oct 3, 2014

    matthew2926 macrumors 6502

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    #20
    Keep taking it back until they get it right. I'm all for not taking advantage of a company but you shouldn't feel bad that your expensive device has a problem. Make Apple earn your money.
     
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