iPhone 6+: Another screen with a line in it

[HPLouis]

I need some help her. I had a Gold 6+ 128GB on AT&T that I just returned yesterday because it had a bright line running through the top of the screen. I was lucky enough to find a black 128GB 6+ so I returned the Gold one and bought that. I bring the phone home, and lo and behold, this phone has 3 freakin' lines going through the screen. I'm at wit's end here.

Is this normal or do I just have bad luck

[/url]IMG_1085 by HPLouis1, on Flickr[/IMG]

[/url]IMG_1084 by HPLouis1, on Flickr[/IMG]

 

[Ramio]

Don't think that's normal. Take it back. They usually have replacements in the back for issues like this even if they don't have that model in stock for selling.

 

[xanadeath]

Don't think that's normal. Take it back. They usually have replacements in the back for issues like this even if they don't have that model in stock for selling.

This

 

[HPLouis]

I upgraded to iOS 8.02
I did a DFU restore
I restored from backup
I restored as new
I did an erase all contents and settings

I tried everything and the lines are still there. When I look at my wife's 6, she doesn't have any lines. My old Plus had it and that's why I returned it. Now this one has it. Is this a quirk with the 6+ screens or do I have a run of bad luck.

 

[vgamedude]

I upgraded to iOS 8.02
I did a DFU restore
I restored from backup
I restored as new
I did an erase all contents and settings

I tried everything and the lines are still there. When I look at my wife's 6, she doesn't have any lines. My old Plus had it and that's why I returned it. Now this one has it. Is this a quirk with the 6+ screens or do I have a run of bad luck.

Dude take that thing back. If it was a quirk we'd all know it by now im sure. It has to be a defect.

 

[Ramio]

I upgraded to iOS 8.02
I did a DFU restore
I restored from backup
I restored as new
I did an erase all contents and settings

I tried everything and the lines are still there. When I look at my wife's 6, she doesn't have any lines. My old Plus had it and that's why I returned it. Now this one has it. Is this a quirk with the 6+ screens or do I have a run of bad luck.

I have 2 iphone 6 pluses and neither have this issue so I guess it's back luck. Hope the next one won't have those.

 

[Starfyre]

Good luck on your next replacement! Mine is free from that issue.

 

[HPLouis]

[/url]IMG_1082 by HPLouis1, on Flickr[/IMG]

Damn, it must be a defect. Thanks for the news. I'll head back and look for another phone.

 

[Ramio]

Damn, it must be a defect. Thanks for the news. I'll head back and look for another phone.

100% defect!!!

 

[cababah]

OP just curious, what are the first couple numbers/letters of your serial?

F1?
F2?
DN?

Etc..

 

[movieator]

Take



It



Back.

 

[Starfyre]

OP just curious, what are the first couple numbers/letters of your serial?

F1?
F2?
DN?

Etc..

I was waiting to see when someone would start mentioning serial numbers...

 

[HPLouis]

Both the Gold and this one are F2?

Why?

Does that mean anything?

 

[bmt134]

Line appears where 6+'s are bending. Coincidence?

 

[sviato]

Line appears where 6+'s are bending. Coincidence?

Yes.

 

[HPLouis]

No, the line is at the top of the screen on the Gold one, no weak point there.

For the black one it's mid point and lower screen. There is no weak spots or bending there. The weak point is around the volume rockers.

Also, the black one was purchased last night and put on iTunes to restore overnight. It never really came out the box since I opened it on my desk and immediately connected it to my computer.

I noticed the lines this morning when I woke up to check on the status.

 

[usmaak]

I was waiting to see when someone would start mentioning serial numbers...

Random failure of a phone part doesn't correlate to a batch or factory or serial number. At least I've never seen it happen in all of my Apple product buying history. When the iPad 3 had the really bad screen issues, people were making up spreadsheet to track screen issues. Waste of time. There's bound to be defective parts when we're talking millions and millions of the same thing.

 

[cababah]

Both the Gold and this one are F2?

Why?

Does that mean anything?

I don't think it means anything conclusive. The parts that go into the phone (faulty display panel in your case) have nothing to do with the assembly plant.

I was just curious if there was an additional assembly area churning out 6+'s to meet demand.

 

[shabanggg]

hell no that's normal..take it back immediately! I'd be just as upset!

 

[matthew2926]

Keep taking it back until they get it right. I'm all for not taking advantage of a company but you shouldn't feel bad that your expensive device has a problem. Make Apple earn your money.