iPhone 6 Apple Store Replacement

Discussion in 'iPhone' started by rumorman69, Sep 17, 2014.

  1. rumorman69 macrumors regular

    Joined:
    Jun 25, 2010
    #1
    I was just wondering, if I buy an unlocked, contract-free (T-Mobile) iPhone 6 from apple.com and then break it due to a)Water damage or b)Shattered screen, c)Shattered screen / bent body:

    1.Can I get it replaced at an Apple Store without having to pay the full retail price to buy a new one?
    2.What will the price be for the 64GB version / what was the price for say a 16GB or 32GB iPhone 5S?
    3.Will the replacement phone be brand new or refurbished?
    4.Do they actually replace it if it's completely destroyed or is there a case where they will let you keep the broken phone, but essentially sell you a "replacement" phone for under retail price?

    Thanks!
     
  2. dazlicous macrumors 6502a

    dazlicous

    Joined:
    Jun 2, 2011
    Location:
    Manchester
    #2
    Pretty sure you get a refurb and it would be a out of warranty replacement if user damaged unless you get a kind genius. Not sure on costs but it's far less than retail
     
  3. rumorman69 thread starter macrumors regular

    Joined:
    Jun 25, 2010
    #3
    Cool. Are you saying that Apple sometimes is super nice and replaces (actually takes back the broken phone) for free?! That sounds pretty cool.
     
  4. westcoastcyc macrumors regular

    Joined:
    Jun 21, 2012
    #4
    I shattered the glass on my 5s and went to the apple store and got a refurbished replacement for $269.
     
  5. Minhimalism macrumors 65816

    Minhimalism

    Joined:
    Jan 6, 2012
    Location:
    Texas
    #5
    Why didn't they just replace your screen? I had a burn-in issue on mine and they simply replaced my display. It was covered under warranty, but had it not been, it would've been $149. That sounds more fair than making you replace your whole device for almost double the cost. D:
     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    It depends on the store.
     
  7. westcoastcyc macrumors regular

    Joined:
    Jun 21, 2012
    #7
    At that time, they were not set up to just replace the glass. My only option in store was to get a refurbished unit.
     
  8. nox5 macrumors 6502

    Joined:
    Oct 16, 2013
    #8
    in UK you get refurb and i don't know the cost, in USA you get factory brand new for $269 +tax, if it is glass replacement it is $149 and 30 min wait.

    if it is completely destroyed they may refuse replacement.
     
  9. rumorman69 thread starter macrumors regular

    Joined:
    Jun 25, 2010
    #9
    Really? So if it's *too* damaged they don't replace it? How come? What if it's water damaged?
     

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