iPhone 6 battery issues/restore help

[lamar578]

Hey everyone,

My iPhone 6 that I've had for almost a year and a half is finally starting to give me issues. As of the last couple weeks, when the battery gets down to about 30% it just dies and turns off. It will even die and turn off at 50 or 60% if I'm using it heavily (streaming music over LTE to bluetooth headphones while browsing internet).

I took it in to the Apple store and was told my phone was all good, battery was in good shape (91% capacity or something like that?) and that to fix I should restore from new and see what happens.

My question is, wiping my phone scares me, and the only thing I really care to have back on my phone after wiping it are my contacts and photos. I can redownload apps and all that stuff on my own. What settings should I have ticked to be able to re download my contacts and photos once I restore?

Thanks in advance

 

[chscag]

Do you have your contacts and photos stored on your Mac or PC? If you do, you can always sync them back to your phone via iCloud.

 

[lamar578]

Do you have your contacts and photos stored on your Mac or PC? If you do, you can always sync them back to your phone via iCloud.

I have no idea, I have contacts turned on in iCloud settings on my iPhone but when I go onto iCloud.com all I see are the four contacts I have favorited, nothing else. Which is why I am kind of confused, my pictures show up fine on iCloud online.

 

[nighthawk67]

Mine has been the same way, battery has been draining fast, and when it gets to around 25% I never know when it's going to die, last night I even left my phone to charge from dead to about 43% and when I unplugged it, it went straight to 7%... very weird, might have to take my phone to Apple to see if there's anything wrong, but mine is definitely out of warranty.