iPhone 6 is stuck in headphones mode. Called Apple Care. Was sent to Verizon. Verizon wanted me to go to apple. When they heard Apple sent me to them they did the things typically suggested in these cases... (air, probing, pulling in and out the headset, reset, ......). Nothing worked and so I had to purchase another phone. When that one comes in I have to send the broken phone to Verizon for credit. Until then I have to use a headset or speakerphone. Poor customer service by both companies in my opinion. You're putting me in the back of the line to fix a phone I've had for 1 day AND I need to put money up to do it.