[iPhone 6] Dead Pixel and replacement in Brazil

Discussion in 'iPhone' started by jaccottet, Feb 10, 2015.

  1. jaccottet
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    macrumors newbie

    jaccottet

    Joined:
    Feb 10, 2015
    #1
    Hi Fellows,

    A few days a go I've seen a little grey point near the superior edge (in the left side) of my iPhone 6. I think that is a dead pixel case, because I can see them when the screen shows a white picture or something like that.

    In Brasil we don't have a lot of options to repair or send for replace. The easy way is send for Apple by Post Service and wait for a analysis.

    What do you think about my situation? Replacement? Repair, only?

    One dead pixel is enough to apply the replace?

    Regards,

    Gustavo
     
  2. Newtons Apple
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    macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    There are many here in the USA that would return it but no so sure about the policy of Apple in Brazil.
     
  3. jaccottet
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    thread starter macrumors newbie

    jaccottet

    Joined:
    Feb 10, 2015
    #3
    The policy it's the same that Apple current apply in US.

    Other question: one single dead pixel it's a problem to replace the iPhone?
     
  4. Newtons Apple
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    macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    Give them a call of email them to make sure.
     
  5. jaccottet
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    thread starter macrumors newbie

    jaccottet

    Joined:
    Feb 10, 2015
    #5
    A few minutes ago a Manager of MyStore (Apple Reseller) told me that one Dead Pixel is enough to replace them.
     
  6. Newtons Apple
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    macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    Then you are good!:)
     
  7. Shadowbech
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    macrumors 68040

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #7
    If you send it in, they will likely repair as they will just replace screen only.
     
  8. jaccottet
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    thread starter macrumors newbie

    jaccottet

    Joined:
    Feb 10, 2015
    #8
    Let's see. :)
     
  9. Shadowbech
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    macrumors 68040

    Joined:
    Oct 18, 2011
    Location:
    Planet iPhone
    #9
    Yea. I had this issue as well, went to the apple store for genius bar appointment and they just replaced the screen only. :D
     
  10. jaccottet
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    thread starter macrumors newbie

    jaccottet

    Joined:
    Feb 10, 2015
    #10
    Genius Bar in Brazil, only in Rio.
     

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