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iPhone 6 Dead Pixel / Yellow screen color calibration Saga... :(

D

Dreamliner330

macrumors 6502a
Original poster
Sep 1, 2011
641
152
I bought an iPhone 6 from Apple.com and I've had dead pixel issues:

------ PHASE I ------

First phone had 1 dead pixel in the lower right corner. Called Apple, they sent an exchange.

Second phone had quite a few dead pixels all over. Called Apple, they sent an exchange.

Third phone had 1 dead pixel in the left center.

------ PHASE II ------

I brought the third phone into the Apple store to exchange it yet again, but because all this exchange shipping with Apple took time they couldn't exchange the phone in store so I settled for a replacement screen:

Replacement screen 1 had a dead pixel. They replaced it again.

Replacement screen 2 has no dead pixels. Went home.

------ PHASE III ------

I haven't activated any of these phones yet, I've been looking at the white on the language screen the whole time.

When compared side by side in a dark room using a bright light achieve maximum brightness from the display:

The first phone (with the single dead pixel in the lower right) gets a bit brighter and looks whiter.

The replaced screen phone seems to have a slight yellow tint and doesn't get as bright.

------ QUESTION TIME ------

Do I:

Keep the slightly yellow/dimmer phone?

Keep the bluer/whiter phone with one dead pixel?

Send both back to Apple, strong arm Verizon into resetting the upgrade eligibility (since I haven't even activated anything) and try again in-store (and risk these problems again)?

:(
 
Send them both back. Try the in-store purchase and inspect the phone before you leave the store. Good luck.
 
ssl0408 said:
Send them both back. Try the in-store purchase and inspect the phone before you leave the store. Good luck.
Click to expand...
Ta0jin said:
This right here.
Click to expand...
This is how I am leaning. I'm just nervous about Verizon causing a rukus. I debated just getting a 6+ as I've heard they haven't had this issue, but Apple said they couldn't do it because of Verizon and past the 14 day thing.



The more I look into this issue the more I discover that the 'warmer' screens are all replacement devices/screens and the 'cooler' ones are new. Even MacBooks have this issue.

I wish Apple would just have color calibration software built into the phone...especially since they bring up color accuracy in presentations.

I was also wondering if replacing the screen twice yesterday would count against anything if I keep it and have a screen issue down the line.
 
Dreamliner330 said:
This is how I am leaning. I'm just nervous about Verizon causing a rukus. I debated just getting a 6+ as I've heard they haven't had this issue, but Apple said they couldn't do it because of Verizon and past the 14 day thing.
Click to expand...

However, 6+ have issues as well. I've received new ones with "warmer" screen and unevent tints. It took me a good returns/exchanges to finally get a "cooler" screen. However it does have some backlight bleeding issues (only noticeable when the screen is bright and in a dark room). I got it exchanged last Friday. But I'm leaning on keeping this one. But I may see if the genius can just replace the screen.

I found that the yellow tint/blue tint isn't the LCD issue at all. Here is what I did. I had 2 6 Plus. One is a 128 GB with Yellow tint, the other with 64 GB with the blue tint. I've even gone as far as switching the screen around. Even after switching the screen, the 128 GB still showed yellow tint and the 64 GB still showed blue tint. So from doing this test it's not the LCD issue.

So I could just go to the genius bar show them the backlight issue and if they offer in-house screen replacement only, I will go with that route, if not, I may ask to do the return/exchange (though I don't want to abuse this system)
 
Shadowbech said:
However, 6+ have issues as well. I've received new ones with "warmer" screen and unevent tints. It took me a good returns/exchanges to finally get a "cooler" screen. However it does have some backlight bleeding issues (only noticeable when the screen is bright and in a dark room). I got it exchanged last Friday. But I'm leaning on keeping this one. But I may see if the genius can just replace the screen.

I found that the yellow tint/blue tint isn't the LCD issue at all. Here is what I did. I had 2 6 Plus. One is a 128 GB with Yellow tint, the other with 64 GB with the blue tint. I've even gone as far as switching the screen around. Even after switching the screen, the 128 GB still showed yellow tint and the 64 GB still showed blue tint. So from doing this test it's not the LCD issue.

So I could just go to the genius bar show them the backlight issue and if they offer in-house screen replacement only, I will go with that route, if not, I may ask to do the return/exchange (though I don't want to abuse this system)
Click to expand...
I've got two 6's here. You're saying the 'yellow screen' didn't follow the screen? Perhaps I should switch the screens and see.

Did you use a suction cup? (I've seen some different methods online).
 
Dreamliner330 said:
I've got two 6's here. You're saying the 'yellow screen' didn't follow the screen? Perhaps I should switch the screens and see.

Did you use a suction cup? (I've seen some different methods online).
Click to expand...

Yes apparently the "yellow screen" didn't follow the screen, it was the device itself (so has to be the calibration issue on the motherboard). I had a car docking that had the suction cup so I used that to open, and I used my fingernail to pry it open gently.

Edit: if you are going to switch the screen between your 2 device, you will also need to switch the touch ID home as well as the touch ID only works on the original device it came with.
 
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Yes apparently the "yellow screen" didn't follow the screen, it was the device itself (so has to be the calibration issue on the motherboard). I had a car docking that had the suction cup so I used that to open, and I used my fingernail to pry it open gently.[/QUOTE]
I love you man...I switched it around and oddly enough, neither screen looks yellow now. :rolleyes:

Shadowbech said:
Edit: if you are going to switch the screen between your 2 device, you will also need to switch the touch ID home as well as the touch ID only works on the original device it came with.
Click to expand...
Guess who swapped the screens before seeing this. :(

I wonder if I can swap the home button without fully removing the screens (connectors).
 
6+ having all good screens is a fallacy.

I've seen yellow 6+'s.

love the panel on mine personally though. It's a real struggle finding a keeper if you're eye inclined

yellow screens appear to be the norm
 
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thadoggfather said:
6+ having all good screens is a fallacy.

I've seen yellow 6+'s.

love the panel on mine personally though. It's a real struggle finding a keeper if you're eye inclined

yellow screens appear to be the norm
Click to expand...
After switching the screens on the 6 I am happy.

I would have been really happy with a 1080 screen and a bigger battery on the 6, but I'll live.
 
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