iPhone 6 Dead Pixel / Yellow screen color calibration Saga... :(

Discussion in 'iPhone' started by Dreamliner330, Jan 21, 2015.

  1. Dreamliner330 macrumors 6502a

    Joined:
    Sep 1, 2011
    #1
    I bought an iPhone 6 from Apple.com and I've had dead pixel issues:

    ------ PHASE I ------

    First phone had 1 dead pixel in the lower right corner. Called Apple, they sent an exchange.

    Second phone had quite a few dead pixels all over. Called Apple, they sent an exchange.

    Third phone had 1 dead pixel in the left center.

    ------ PHASE II ------

    I brought the third phone into the Apple store to exchange it yet again, but because all this exchange shipping with Apple took time they couldn't exchange the phone in store so I settled for a replacement screen:

    Replacement screen 1 had a dead pixel. They replaced it again.

    Replacement screen 2 has no dead pixels. Went home.

    ------ PHASE III ------

    I haven't activated any of these phones yet, I've been looking at the white on the language screen the whole time.

    When compared side by side in a dark room using a bright light achieve maximum brightness from the display:

    The first phone (with the single dead pixel in the lower right) gets a bit brighter and looks whiter.

    The replaced screen phone seems to have a slight yellow tint and doesn't get as bright.

    ------ QUESTION TIME ------

    Do I:

    Keep the slightly yellow/dimmer phone?

    Keep the bluer/whiter phone with one dead pixel?

    Send both back to Apple, strong arm Verizon into resetting the upgrade eligibility (since I haven't even activated anything) and try again in-store (and risk these problems again)?

    :(
     
  2. ssl0408 macrumors 6502a

    ssl0408

    Joined:
    Sep 22, 2013
    Location:
    New York
    #2
    Send them both back. Try the in-store purchase and inspect the phone before you leave the store. Good luck.
     
  3. Ta0jin macrumors 6502

    Joined:
    Nov 9, 2011
    #3
    This right here.
     
  4. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #4
    This is how I am leaning. I'm just nervous about Verizon causing a rukus. I debated just getting a 6+ as I've heard they haven't had this issue, but Apple said they couldn't do it because of Verizon and past the 14 day thing.



    The more I look into this issue the more I discover that the 'warmer' screens are all replacement devices/screens and the 'cooler' ones are new. Even MacBooks have this issue.

    I wish Apple would just have color calibration software built into the phone...especially since they bring up color accuracy in presentations.

    I was also wondering if replacing the screen twice yesterday would count against anything if I keep it and have a screen issue down the line.
     
  5. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #5
    However, 6+ have issues as well. I've received new ones with "warmer" screen and unevent tints. It took me a good returns/exchanges to finally get a "cooler" screen. However it does have some backlight bleeding issues (only noticeable when the screen is bright and in a dark room). I got it exchanged last Friday. But I'm leaning on keeping this one. But I may see if the genius can just replace the screen.

    I found that the yellow tint/blue tint isn't the LCD issue at all. Here is what I did. I had 2 6 Plus. One is a 128 GB with Yellow tint, the other with 64 GB with the blue tint. I've even gone as far as switching the screen around. Even after switching the screen, the 128 GB still showed yellow tint and the 64 GB still showed blue tint. So from doing this test it's not the LCD issue.

    So I could just go to the genius bar show them the backlight issue and if they offer in-house screen replacement only, I will go with that route, if not, I may ask to do the return/exchange (though I don't want to abuse this system)
     
  6. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #6
    I've got two 6's here. You're saying the 'yellow screen' didn't follow the screen? Perhaps I should switch the screens and see.

    Did you use a suction cup? (I've seen some different methods online).
     
  7. Shadowbech, Jan 22, 2015
    Last edited: Jan 22, 2015

    Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #7
    Yes apparently the "yellow screen" didn't follow the screen, it was the device itself (so has to be the calibration issue on the motherboard). I had a car docking that had the suction cup so I used that to open, and I used my fingernail to pry it open gently.

    Edit: if you are going to switch the screen between your 2 device, you will also need to switch the touch ID home as well as the touch ID only works on the original device it came with.
     
  8. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #8
    Yes apparently the "yellow screen" didn't follow the screen, it was the device itself (so has to be the calibration issue on the motherboard). I had a car docking that had the suction cup so I used that to open, and I used my fingernail to pry it open gently.[/QUOTE]
    I love you man...I switched it around and oddly enough, neither screen looks yellow now. :rolleyes:

    Guess who swapped the screens before seeing this. :(

    I wonder if I can swap the home button without fully removing the screens (connectors).
     
  9. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #9
    ifixit.com has a guide how to remove the touch ID. so take a look at that.
     
  10. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #10
    Home buttons swapped.
     
  11. thadoggfather, Jan 22, 2015
    Last edited: Jan 22, 2015

    thadoggfather Suspended

    thadoggfather

    Joined:
    Oct 1, 2007
    #11
    6+ having all good screens is a fallacy.

    I've seen yellow 6+'s.

    love the panel on mine personally though. It's a real struggle finding a keeper if you're eye inclined

    yellow screens appear to be the norm
     
  12. Dreamliner330 thread starter macrumors 6502a

    Joined:
    Sep 1, 2011
    #12
    After switching the screens on the 6 I am happy.

    I would have been really happy with a 1080 screen and a bigger battery on the 6, but I'll live.
     

Share This Page