iPhone 6 Display broke by opening Box

Discussion in 'iPhone Tips, Help and Troubleshooting' started by HnZ, Oct 13, 2014.

  1. HnZ, Oct 13, 2014
    Last edited: Oct 13, 2014

    HnZ macrumors member

    Joined:
    Jun 7, 2009
    Location:
    South Tyrol - North of Italy
    #1
    Hello everybody!

    I think everyone saw the video about the guy dropping his iphone 6 at release day... same happened to me! The display broke and has a small scratch in the upper left...

    I am from italy. Now i would like to know if somebody knows if they will repair my iPhone under garranty or if I would have to pay for it? How much does it costs to repair the display?

    Read many other posts on different forums: some said they got a new iphone without paying, some had to pay 109$ (but how much is it in italy?!)...

    I hope someone could answer me my questions!

    Thanks to everybody for the help and the commiserate with me!
     
  2. kilcher macrumors 65816

    kilcher

    Joined:
    Jul 3, 2011
    #2
    In the U.S. if you have Apple do it it's $109 for the iPhone 6.

    https://www.apple.com/support/iphone/repair/screen-damage/

    You can see if they'll cover it but I doubt it since technically you dropped it.
     
  3. HnZ thread starter macrumors member

    Joined:
    Jun 7, 2009
    Location:
    South Tyrol - North of Italy
    #3
    why is there no note on the apple website on the price in italy? I mean I saw the normal costs of an out of warranty price -> like over 300€! Don't they just switch the screen here in italy too?!
     
  4. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #4
    The phone is so new I don't think many US stores do screen replacements yet either.
    They will charge you just the smaller fee to replace the screen and give you a replacement iphone 6. That's what they do here.
    You just have to call them and ask.
    And no its not something that's covered under warranty.
    Be careful how you handle your phone.
    Its not the box that broke your screen.
     
  5. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #5
    Here is the link to Apple Store Online Italia. The site language is Italian and hopefully you will find your answer there.

    Apologies if I misunderstood that you had been searching the U.S. site.
     
  6. HnZ thread starter macrumors member

    Joined:
    Jun 7, 2009
    Location:
    South Tyrol - North of Italy
    #6
    Found nothing on the italian webpage except of the 299€ (nearly 300$) charge for a oow repair... I hope the support will repair or exchange my phone for 100€... #
     

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