iPhone 6 earpiece muffled - is it because of my Fre case?

[moonman239]

My iPhone's earpiece sounds too muffled when I take a call. I'm wondering if it's because of the case. There's a plastic thing covering the earpiece.

 

[fender77]

Hi, it can certainly be the reason for the muffled sound, but to be sure I would make a few calls without the case...?

 

[Phone Junky]

I have the fre and mine sounds fine.

 

[Newtons Apple]

I would STILL try it without the case to make sure.

 

[Generik777]

I would STILL try it without the case to make sure.

This seems like an obvious first step.