Chrisxenofontos
macrumors regular
I am between imos and bodyguardz.. Money is not a problem... Pros/cons?
I am between imos and bodyguardz.. Money is not a problem... Pros/cons?
I am between imos and bodyguardz.. Money is not a problem... Pros/cons?
I am between imos and bodyguardz.. Money is not a problem... Pros/cons?
BTW, I received my Imos last week and did not have a good experience. The packaging is incredible and the glass itself is as beautiful as advertised. It looks and feels amazing. However, I could not get a proper install on my device. No matter what I did, there was a long bubble up and down the right side of the screen. .
yes, same as mine.. i bought it at hongkong last dec.. really not worth for that price... bad luck.. lol
First, I got a long bubble on right side. Unsatisfied, I redid it. Screwed totally. Now with parts of screen not sensitive. Typing this message is a pain. Check photo: Image
LoL...
this is our own unit. February 2015 batch. Looking at yours, I think you did not push out the bubbles? Did your refer to the installation process?
LoL...
Image
this is our own unit. February 2015 batch. Looking at yours, I think you did not push out the bubbles? Did your refer to the installation process?
There's few reason why the long bubbles surface on imos 3D Corning for batches before February 2015.
1. Misalignment of the protector. It's made for perfection and any misalignment will cause bubbling.
2. Adhesive issues - We experience it with our stocks too and we are offering refunds to those affected *t&C applies
3. We have heard on reports that some glass surface not perfectly flat and thus cause bubbling on the edges. *needs further proof on this
Anyway, all the issues for imos 3D Corning has been solved and for the last 2 batches we had, we have zero complaints on bubbling. (except caused by misalignment which customer claimed to easily fix it by realigning the protector)
You should follow the instruction in youtube and use plastic side of pen to squeeze the air bubble out.
Base on your photo, your film is in normal condition, after squeeze the bubble by pen will be in perfect condition.
https://www.youtube.com/watch?v=3d0VZj_93Ls
If you need installation assistant, you may bring the phone & film to our office and we will help you to fix it.
While, we will fix the bubble only but not dust inside the film due to your installation.
For further enquiry please don't hesitate to contact us.
Thank you.
Best Regards
Customer Service
SRStore
Laughing at a customer having difficulty with the product = not inspiring confidence in customer service. You lost a potential customer here.
You stay classy, Connect2U
They are challenging to install, but you do have to follow the video instructions very carefully. It takes some time to get all the bubbles out, but I was able to do it and I hate installing SPs.
At this price, there should be a replacement policy!
i'm pretty sure its not because of no. 1, maybe because of the adhesive issue of the early batch.
after more than 3 months.. still looking like this...
Image
here is what they replied to me...
fyi, i already squeezed a lot.. like a loottt...i squeezed until the coating worn off as you can see at my picture... and it's still like that...its simply won't stick, i think it's maybe because of the glue not strong enough...
Laughing at a customer having difficulty with the product = not inspiring confidence in customer service. You lost a potential customer here.
You stay classy, Connect2U
They are challenging to install, but you do have to follow the video instructions very carefully. It takes some time to get all the bubbles out, but I was able to do it and I hate installing SPs.
At this price, there should be a replacement policy!
x2
I strongly agree.
Instead of laughing at their customer, they should be sending their customer a replacement.
I'm not sure how you managed to miss the post right above and the others where they said they've been refunding people.![]()
We are sorry but we are not laughing at all. We just want to make sure customers do check out the installation process as it might be different that other brands due to the 3D corning glass that curved inwards. And the very reason why we ask is because we did come across few customers who thought it's the same installation process as other brands and messed up with it.
LoL...
this is our own unit. February 2015 batch. Looking at yours, I think you did not push out the bubbles? Did your refer to the installation process?
Im sorry, but:
Im curious as to what the abbreviation "lol" means then? Please elaborate.
Now THIS is funny. Also their customer service is laughable. I mean, I was never ever going to spend $70 for a damn screen protector, but at least respect the ones that were willing to buy your product.
But in this case, since it's bought from another seller, we are unable to do anything from our side.