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iPhone 6+ freezing -.-

marshallbedsaul

marshallbedsaul

macrumors 6502a
Original poster
Nov 14, 2007
892
72
Utah
hello.,
So I had a unrelated issue with my month old 6+ went to apple was swapped out. Now the replacement likes to freeze or get stuck in landscape mode. Best examples so far., I was deleting voicemails and couldn't exit the screen no buttons would work. And the phone just reboots. Also browsing safari same thing occurred. This happens at least once a day.
Phone is 64gb on Verizon

I've already reset the phone., full wipe everything. Is it time to head to Apple again?
 
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marshallbedsaul said:
hello.,
So I had a unrelated issue with my month old 6+ went to apple was swapped out. Now the replacement likes to freeze or get stuck in landscape mode. Best examples so far., I was deleting voicemails and couldn't exit the screen no buttons would work. And the phone just reboots. Also browsing safari same thing occurred. This happens at least once a day.
Phone is 64gb on Verizon

I've already reset the phone., full wipe everything. Is it time to head to Apple again?
Click to expand...

I have a similar freezing issue with my iPhone 6. It will often stop accepting all touch input. Sleeping the device and then logging back in with Touch ID usually fixes it, but sometimes it will only last a minute yet other times things are fine for a while until it happens again.
I did a full system settings reset in the reset preferences, but that did not fix things. Next thing I will do is a full restore in iTunes.
It could be related to moving my location or onto a new cell or wifi network, as if the system freezes while trying to figure things out, but it happens often enough where I can't determine the issue.
This is on the original iPhone 6 I got when they first were released. I switched carriers from ATT to Cricket, but our other iPhones are not having this issues.
Wow, it's freezing constantly while I try to type this post. Sleep and wake up corrects it, but it's frequent.
 
marshallbedsaul said:
hello.,
So I had a unrelated issue with my month old 6+ went to apple was swapped out. Now the replacement likes to freeze or get stuck in landscape mode. Best examples so far., I was deleting voicemails and couldn't exit the screen no buttons would work. And the phone just reboots. Also browsing safari same thing occurred. This happens at least once a day.
Phone is 64gb on Verizon

I've already reset the phone., full wipe everything. Is it time to head to Apple again?
Click to expand...

Just take it back and switch it out again. There were lots of these type problems but they seemed to have dies out. Looks like they saved on for you.
 
marshallbedsaul said:
hello.,
So I had a unrelated issue with my month old 6+ went to apple was swapped out. Now the replacement likes to freeze or get stuck in landscape mode. Best examples so far., I was deleting voicemails and couldn't exit the screen no buttons would work. And the phone just reboots. Also browsing safari same thing occurred. This happens at least once a day.
Phone is 64gb on Verizon

I've already reset the phone., full wipe everything. Is it time to head to Apple again?
Click to expand...

So to try to fix the problem I did a full system restore without putting anything back onto the device except for iCloud items. It was working fine for a few hours but now the unresponsive screen is back, requiring a sleep and wake up repeatedly. The phone was never dropped or damaged in any way, so now I think I will have to go to the store to get it replaced. I've owned many of the iPhones including the first one on the first day launch, and never had one problem until now. Go figure...
 
Newtons Apple said:
Just take it back and switch it out again. There were lots of these type problems but they seemed to have dies out. Looks like they saved on for you.
Click to expand...
My new iPhone 6 plus freezes all the time..
Love the battery but I think it's most 6plus as my 6 does not have any issues
 
I had """ numerous""" issues with my 6 plus. It got to the point where it was virtually unusable from normal day to day tasks.
What I ended up doing is restoring the phone and started fresh. I than loaded all saved contents from iCloud.
The phone is now working at around 95% better ! I still experience random hiccups, but rarely.
Try it out OP. Doesn't hurt to explore all of your options ....
Good luck.
 
I have experienced more problems with my 6 than any other Iphone I owned. The recurring problem I am presently experiencing is when I lose signal for eg. travelling on the London Underground when i exit I do not get a signal back. I have tried switching airport mode on and off but does not help only a full power cycle will restore signal.
 
I have been dealing with this since day one. Freezes all the time mainly during chrome browsing but in many other applications as well. Same symptoms. When I opened this very thread my phone restarted. Lol
It's irritating but I've just been so busy and haven't had time to swap it.
I was thinking it was because of the jailbreak but I recently restored and it was still happening.
I am hoping the next iPhone release fixes this problem.
 
My first iPhone 6+ 128GB did this now and then - it would freeze (not register touch on screen), apps would restart, and I got blue screen restarts. Eventually it red-screened on me and the Apple Store replaced it without questions once they saw the red screen - walked out with a new iPhone 6+ in about 5 minutes. The new 6+ has had 0 freezes, no app restarts, and never once has had a blue screen.

Just thought I'd share my experience.

@nebo1ss - I've noticed the 6+ can take a few minutes to get signal back if you're in a low signal area and you lose signal. I figure they did this to save battery so the phone isn't pegging the battery but annoying nonetheless. What works for me (strangely enough) is to turn off WiFi. That usually gets my signal back right away. Hope it works for you.
 
Only issues now
When going on to safari- shows random web pages from a few days ago before loading current.
 
marshallbedsaul said:
hello.,
So I had a unrelated issue with my month old 6+ went to apple was swapped out. Now the replacement likes to freeze or get stuck in landscape mode. Best examples so far., I was deleting voicemails and couldn't exit the screen no buttons would work. And the phone just reboots. Also browsing safari same thing occurred. This happens at least once a day.
Phone is 64gb on Verizon

I've already reset the phone., full wipe everything. Is it time to head to Apple again?
Click to expand...
Hello I have the same problem!!!!!!!

On the youtube application, the whole entire phone completely froze, and I needed to do hard reset, the other time the phone crashed in youtube and shut off it self

Please help!!!!!!!!!!!!!
 
YEs, you really should take it back because your phones is not functioning well considering it is still a month old. I'm sure they will replace you with another one again.
 
I have been experiencing freezing on my 6+ as well. So much so I'm taking the time to come here and read the forums and see if others are experiencing it. I haven't been on the forums in a while so for me to come back means it's a big deal in my case.
 
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