iPhone 6+ freezing -.-

Discussion in 'iPhone' started by marshallbedsaul, Jul 5, 2015.

  1. marshallbedsaul macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #1
    hello.,
    So I had a unrelated issue with my month old 6+ went to apple was swapped out. Now the replacement likes to freeze or get stuck in landscape mode. Best examples so far., I was deleting voicemails and couldn't exit the screen no buttons would work. And the phone just reboots. Also browsing safari same thing occurred. This happens at least once a day.
    Phone is 64gb on Verizon

    I've already reset the phone., full wipe everything. Is it time to head to Apple again?
     
  2. mugwump macrumors regular

    Joined:
    Jan 10, 2004
    #2
    I have a similar freezing issue with my iPhone 6. It will often stop accepting all touch input. Sleeping the device and then logging back in with Touch ID usually fixes it, but sometimes it will only last a minute yet other times things are fine for a while until it happens again.
    I did a full system settings reset in the reset preferences, but that did not fix things. Next thing I will do is a full restore in iTunes.
    It could be related to moving my location or onto a new cell or wifi network, as if the system freezes while trying to figure things out, but it happens often enough where I can't determine the issue.
    This is on the original iPhone 6 I got when they first were released. I switched carriers from ATT to Cricket, but our other iPhones are not having this issues.
    Wow, it's freezing constantly while I try to type this post. Sleep and wake up corrects it, but it's frequent.
     
  3. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    Just take it back and switch it out again. There were lots of these type problems but they seemed to have dies out. Looks like they saved on for you.
     
  4. marshallbedsaul thread starter macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #4
    Yes yes I agree -.-
     
  5. mugwump macrumors regular

    Joined:
    Jan 10, 2004
    #5
    So to try to fix the problem I did a full system restore without putting anything back onto the device except for iCloud items. It was working fine for a few hours but now the unresponsive screen is back, requiring a sleep and wake up repeatedly. The phone was never dropped or damaged in any way, so now I think I will have to go to the store to get it replaced. I've owned many of the iPhones including the first one on the first day launch, and never had one problem until now. Go figure...
     
  6. Jsb3777 macrumors newbie

    Joined:
    Jul 25, 2015
    Location:
    fl
    #6
    My new iPhone 6 plus freezes all the time..
    Love the battery but I think it's most 6plus as my 6 does not have any issues
     
  7. Slicktype macrumors 6502

    Slicktype

    Joined:
    Nov 8, 2011
    #7
    I had """ numerous""" issues with my 6 plus. It got to the point where it was virtually unusable from normal day to day tasks.
    What I ended up doing is restoring the phone and started fresh. I than loaded all saved contents from iCloud.
    The phone is now working at around 95% better ! I still experience random hiccups, but rarely.
    Try it out OP. Doesn't hurt to explore all of your options ....
    Good luck.
     
  8. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    It would be that particular 6+ as my 6+ has operated without a flaw. I do not think it has frozen even one time.
     
  9. nebo1ss macrumors 68030

    Joined:
    Jun 2, 2010
    #9
    I have experienced more problems with my 6 than any other Iphone I owned. The recurring problem I am presently experiencing is when I lose signal for eg. travelling on the London Underground when i exit I do not get a signal back. I have tried switching airport mode on and off but does not help only a full power cycle will restore signal.
     
  10. surfologist87 macrumors 6502

    Joined:
    Aug 19, 2010
    #10
    I have been dealing with this since day one. Freezes all the time mainly during chrome browsing but in many other applications as well. Same symptoms. When I opened this very thread my phone restarted. Lol
    It's irritating but I've just been so busy and haven't had time to swap it.
    I was thinking it was because of the jailbreak but I recently restored and it was still happening.
    I am hoping the next iPhone release fixes this problem.
     
  11. BigMcGuire macrumors demi-god

    BigMcGuire

    Joined:
    Jan 10, 2012
    Location:
    California
    #11
    My first iPhone 6+ 128GB did this now and then - it would freeze (not register touch on screen), apps would restart, and I got blue screen restarts. Eventually it red-screened on me and the Apple Store replaced it without questions once they saw the red screen - walked out with a new iPhone 6+ in about 5 minutes. The new 6+ has had 0 freezes, no app restarts, and never once has had a blue screen.

    Just thought I'd share my experience.

    @nebo1ss - I've noticed the 6+ can take a few minutes to get signal back if you're in a low signal area and you lose signal. I figure they did this to save battery so the phone isn't pegging the battery but annoying nonetheless. What works for me (strangely enough) is to turn off WiFi. That usually gets my signal back right away. Hope it works for you.
     
  12. marshallbedsaul thread starter macrumors 6502a

    marshallbedsaul

    Joined:
    Nov 14, 2007
    Location:
    Maryland
    #12
    Only issues now
    When going on to safari- shows random web pages from a few days ago before loading current.
     
  13. iPad Retina macrumors 6502a

    iPad Retina

    Joined:
    Jan 6, 2013
    Location:
    Canada
    #13
    Hello I have the same problem!!!!!!!

    On the youtube application, the whole entire phone completely froze, and I needed to do hard reset, the other time the phone crashed in youtube and shut off it self

    Please help!!!!!!!!!!!!!
     
  14. ProtectoBrand macrumors newbie

    ProtectoBrand

    Joined:
    Jun 30, 2015
    #14
    YEs, you really should take it back because your phones is not functioning well considering it is still a month old. I'm sure they will replace you with another one again.
     
  15. Xultar macrumors 6502a

    Xultar

    Joined:
    Dec 4, 2010
    #15
    I have been experiencing freezing on my 6+ as well. So much so I'm taking the time to come here and read the forums and see if others are experiencing it. I haven't been on the forums in a while so for me to come back means it's a big deal in my case.
     

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