iPhone 6 goes into biweekly respring loop

[jwilson25]

We're having an odd issue with my wife's iPhone 6, so I'd figure I'd reach out to see if it happens to anyone else.

I got a new 6s on launch day and handed down my 6 to my wife. I set it up as a restore from her 5c, and all was good. Monday morning we woke up to the phone stuck on the Apple logo in a constant respring type loop since it kept buzzing as if it just booted or had a cable plugged in every few seconds. I did a normal home + sleep button reset, and it came to the lock screen, but as soon as it unlocked, within 2-4 seconds it went back into the respring loop. Since I couldn't ever get it to unlock long enough, I finally had to log into iCloud.com and do a remote erase from there. After a couple attempts, I was able to restore the phone from a backup and life was good again.

2 weeks later, we had gone to bed and We were watching TV when her phone buzzed right at midnight. As she picked it up, she noticed the Apple logo and loop had started again. I spent several hours attempting a restore from backup, but each time after the restore, the first time I logged in, it went back to the constant reboot loop. I finally gave up, and out of concern there was something corrupted in the backup, I did a DFU mode restore and set it up as a new phone.

Tonight, right at midnight once again, the phone buzzed, and then the respring loop of death returned. It clearly seems that something is happening that triggered this to happen every 2 weeks, right at midnight. The exact replication of the bug makes me think software, but the fact that I've done both a backup restore and full DFU wipe and set up as new makes me think hardware.

Just wanted to see if anyone else had experience this and whether it turned out to be a hardware or software issue. I can't keep setting up the phone as a new phone every 2 weeks, that certainly won't pass the wife acceptance factor.

 

[iphonedude2008]

Instead of just wiping it, put it in dfu mode
(turn the phone off. Press the lock button for three seconds, then press and hold home + power for 10 seconds, then continue holding just home for 20 sec). Then, plug into iTunes and click restore (or update if available).

Restore it so that you get clean software. Set it up as new. If this happens again, take it to the Apple Store.

Sadly, you are out of return period, but Apple has amazing customer service so you'll be fine.

Also, paragraphs man!

 

[jwilson25]

Instead of just wiping it, put it in dfu mode
(turn the phone off. Press the lock button for three seconds, then press and hold home + power for 10 seconds, then continue holding just home for 20 sec). Then, plug into iTunes and click restore (or update if available).

Restore it so that you get clean software. Set it up as new. If this happens again, take it to the Apple Store.

Sadly, you are out of return period, but Apple has amazing customer service so you'll be fine.

Also, paragraphs man!

I did do a DFU restore on it as well the last time before the clean setup, I forgot to include that tidbit, I'll fix it. It has AppleCare+, so I'm covered there.

 

[silverblack]

A trip to Apple is the next logical step then

 

[iphonedude2008]

I did do a DFU restore on it as well the last time before the clean setup, I forgot to include that tidbit, I'll fix it. It has AppleCare+, so I'm covered there.

Sounds like your phone has hardware problems them. Good think you got Apple is really good about that and you have apple care plus.

 

[jwilson25]

So to update...later in the day I looked at the phone and noticed there was a notification for a calendar appointment that said "Event" at 10AM. I asked my wife about it and she said she has a Monday 10AM meeting every 2 weeks, but it has an actual title, not "Event". I swiped right and cleared the notification and it no longer went into a respring loop. We believe it has something to do with that calendar event, so Ive temporarily removed her work calendar to see if it comes back on the next round.