iPhone 6+ has signal, but shows no bars

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Danieluh, Aug 30, 2015.

  1. Danieluh macrumors newbie

    Joined:
    Aug 30, 2015
    #1
    Hi,
    I have a problem with a iPhone 6 Plus.

    On a scale that goes from -140 to -40 (best signal possible is -40), the phone shows -65 dB. This is a strong signal. But the signal-bars doesn't show up.

    Cellular data works fine, but SMS and calls doesn't work. If I reinsert the SIM, it shows the bars, but as soon as I try to call from the phone, call to the phone, or send a text message, the bars dissapear.

    I've tried to connect to 2G, 3G and 4G. I've tried to reset network-settings, and tried another SIM-card. The phone is not jailbreaked. I've also tried to set up the phone as new.

    Someone that have any tips for what I can try next?

    Thanks in advance!
     

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  2. StarShot macrumors 6502

    StarShot

    Joined:
    Mar 31, 2014
    #2
    Apple Store Genius bar? If you got it when they first came out, unless you have extended Apple Care, you are coming up on your one year warranty. I had a different problem with my iPhone 6 and about 2 weeks ago they gave me a new (probably reconditioned) phone. Works fine.

    BEFORE you go into the Apple store, do a complete backup in case they do give you a new phone. I was running the iOS9 beta when my phone crapped out. Luckily, before I installed the beta, I did a complete backup. And that's what I restored to (iOS 4.4).
     
  3. Danieluh thread starter macrumors newbie

    Joined:
    Aug 30, 2015
    #3
    Thanks for your answear. In Norway its 5 years because of the Norwegian law. But the battery wouldn't take charge because of water damage to the charge-plug. The water did not reach the motherboard, only the Lightning-plug. After battery-change, the phone is charging. The battery is original, but the replacement is not done by Apple, and with the water dammage in mind too, I'm afraid it's no guarantee. I can try to change the lightning-flex where the antenna-cable goes, but I only have flex to iPhone 6 left, not 6 Plus, and I dont believe a change would work, because the phone HAS a lot of signal. It just doesn't know how to use it to other than cellular data.
     
  4. StarShot macrumors 6502

    StarShot

    Joined:
    Mar 31, 2014
    #4
    Water damage, that's a whole different issue. Probably toast.

    Sorry...
     
  5. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #5
    Pay for a replacement and next time keep
    It away from water.
    And obviously the water did reach the motherboard or you wouldn't have all these issues if it didn't.
     

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