A month ago my iPhone 6 (bought at launch) started shutting down unexpectedly at 30%. I updated to iOS 10.2.1 at that point, but it did not fix the issue. Since then, it's been getting worse, shutting off at 50%, and the percentage being pretty erratic in general (jumping up drastically once plugged in, losing 10% within a second, etc.).
Under Settings>Battery, I also have the message "Your iPhone battery may need to be serviced" so I scheduled a Genius Bar appointment.
The Genius ran a battery diagnostic and the battery came up as healthy, with 92% capacity/health. I asked her to run it again since that didn't make sense, and she got the same result. She suggested updating the operating system, so that night I updated to 10.3.1, but I'm having the same problems with unexpected shutdowns and erratic percentages.
What is going on? Is Apple's in-store Battery Diagnostic simply wrong? It seems pretty clear the battery is defective, or there is a major software glitch that has made it through 10.2 through 10.3.1.
What can I do? Should I have Apple replace the battery for $80, or is something else going on here?
Thanks
Under Settings>Battery, I also have the message "Your iPhone battery may need to be serviced" so I scheduled a Genius Bar appointment.
The Genius ran a battery diagnostic and the battery came up as healthy, with 92% capacity/health. I asked her to run it again since that didn't make sense, and she got the same result. She suggested updating the operating system, so that night I updated to 10.3.1, but I'm having the same problems with unexpected shutdowns and erratic percentages.
What is going on? Is Apple's in-store Battery Diagnostic simply wrong? It seems pretty clear the battery is defective, or there is a major software glitch that has made it through 10.2 through 10.3.1.
What can I do? Should I have Apple replace the battery for $80, or is something else going on here?
Thanks