iPhone 6 on AT&T: conditional forwarding different from before

Discussion in 'iPhone' started by DominikHoffmann, Sep 20, 2014.

  1. DominikHoffmann, Sep 20, 2014
    Last edited: Sep 20, 2014

    DominikHoffmann macrumors regular

    DominikHoffmann

    Joined:
    Jan 15, 2007
    Location:
    Commonwealth of Virginia
    #1
    I have a YouMail voicemail account (free), which allows me to have voicemails from calls I don’t pick up emailed to me. That way I can listen to them, whether I have my phone with me, or not. I love that service.

    Yesterday, I upgraded to the iPhone 6. The (still) current instructions on YouMail’s website indicate that one must dial an *004* code to activate "conditional forwarding," like so:

    *004*3478966996#

    This results in an error.

    I just confirmed with an AT&T technical support rep that the sequence that works is

    **21*3478966996#

    This might have worked on phones prior to the iPhone 6, as well, but I have no way of testing it now.

    Just wanted to document this.
     
  2. ihonda macrumors 68000

    Joined:
    Sep 17, 2009
    #2
    Do you now have a phone icon in your status bar? I do.
     
  3. DominikHoffmann thread starter macrumors regular

    DominikHoffmann

    Joined:
    Jan 15, 2007
    Location:
    Commonwealth of Virginia
    #3
    Yes, I do. See below.

    [​IMG]
     
  4. ihonda macrumors 68000

    Joined:
    Sep 17, 2009
    #4
    Yeah this doesn't work, the phone doesn't even ring when people call
     
  5. DominikHoffmann thread starter macrumors regular

    DominikHoffmann

    Joined:
    Jan 15, 2007
    Location:
    Commonwealth of Virginia
    #5
    Well, it did on mine, where I did it first, and on my wife’s it didn’t, in the way you described. AT&T Technical Support fixed it on my wife’s phone in just a few minutes. Hold time was about 8 min—not too bad.

    Yours is a second data point, then. It leads me to believe that my solution may not be a complete solution, after all.
     
  6. pjstrrns macrumors member

    Joined:
    Sep 20, 2014
  7. ihonda macrumors 68000

    Joined:
    Sep 17, 2009
    #7

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