I have the more everything plan with verizon. included is Personal Hotspot plan. I went to set up the personal hotspot and under settings, cellular the personal hotspot just showed the little spinny icon to the right of the words (never seen that before). After about 2 minutes it will switch the text and it says set up personal hotspot. When you click on that you get a message about calling verizon or going to their website or cancelling. I called verizon and spent 2 hours discussing with tech. They re-provisioned my account, reset the network settings, did a restore from back up and a recovery mode. Still no joy. They said to go in store to get a new one So any thoughts out there on what the issue might be? I will try a new one tomorrow at my vzw store but just curios if this has happened to anyone else. Love the phone except for this.