iPhone 6 Plus - Can't Add Gmail Account Using Mail App

Discussion in 'iPhone Tips, Help and Troubleshooting' started by weaselpopper, Aug 7, 2015.

  1. weaselpopper macrumors newbie

    weaselpopper

    Joined:
    Aug 7, 2015
    #1
    Hi. I already have my Gmail account working fine on my iPhone 5S. However, when I try to add the same account to my 6 Plus using the Mail app, as soon as I enter the details it simply jumps back to the first screen where you choose Gmail, Yahoo etc. Both devices are running iOS 8.4 and there is two-step verification on the Gmail account. Ideas? Thanks.
     
  2. perkedel macrumors 6502a

    perkedel

    Joined:
    Dec 30, 2014
    Location:
    California
    #2
    i'd probably do a reset. no problem here with the ip6+, both for google app for enterprise, and the free version, and all of them have 2 factor.
     
  3. AlphaTeam macrumors regular

    AlphaTeam

    Joined:
    Sep 26, 2005
    #3
    If I remember correctly, with the two-step auth you need a special one time use password generated from your account.

    Also..did you try turning it on and off again?
     
  4. farleysmaster macrumors 6502a

    Joined:
    Feb 8, 2008
    Location:
    London, UK
    #4
    I'm having the same issue. It's only happening on one account. (I have 4 gmail addresses). This one was a corporate address which has just been migrated to another server. I did have 2-factor turned on originally but this gone turned off after migration.
    Trying to log in have the same response as in the OP. I have since switched 2-factor back on and now it asks for my 2nd password so it's obviously logging in correctly it's just not giving the correct options to add the account to the mail app. It's very annoying.
     
  5. farleysmaster macrumors 6502a

    Joined:
    Feb 8, 2008
    Location:
    London, UK
    #5
    The API login is working fine for others app though. Gmail and Mailbox for instance.
     
  6. farleysmaster, Sep 10, 2015
    Last edited: Sep 10, 2015

    farleysmaster macrumors 6502a

    Joined:
    Feb 8, 2008
    Location:
    London, UK
    #6
    This is still not working in iOS 9.

    edit: it also won't add in el capitan.
     
  7. farleysmaster macrumors 6502a

    Joined:
    Feb 8, 2008
    Location:
    London, UK
  8. anthony11 macrumors 6502

    Joined:
    May 18, 2007
    Location:
    Seattle, WA
    #8
    For months Mail.app on my work MBP has been eating CPU, with a corporate MSX and several gmail IMAP accounts configured. Some sources spoke of removing / characters from labels using the gmail web interface, so I messed with those a few weeks ago.

    Two days ago my phone stopped getting timely if any updates for the one gmail IMAP account I most use, the one using my own domain. Today I removed it entirely and tried to re-add it, with the above symptoms.

    I went back into the web gmail interface and found that a label had somehow reappeared with a / or \. I removed that and the iOS setup now behaves as expected, though it remains to be seen whether mail will work normally again. It's still spinning on "checking for mail".

    I've about had it with Google's bizarre-ass nonstandard IMAP presentation. Just need to find a workable alternative.
     
  9. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #9
    I've never had an issue and I've had a gmail account in the Mail app since December 2011 across four iPhones.
     

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