iPhone 6 plus: Can't send or receive MMS messages

Discussion in 'iPhone Tips, Help and Troubleshooting' started by natasha22, Jun 12, 2015.

  1. natasha22 macrumors newbie

    natasha22

    Joined:
    Sep 18, 2014
    Location:
    N.Y.C.
    #1
    I have an iPhone 6 plus (iOS 8.3) and can't send or receive MMS messages.

    (My iMessaging works with those friends who have iPhone 6s. My MMS messages don't.)

    Yes, I know it's been asked before. Tried everything: soft reset, factory reset, toggling iMessages on and off, network reset, LTE off, LTE just data...

    Nothing works. I have AT&T.
    Anything I can try other than the above?

    Note: Please don't suggest "Turn off text forwarding." That does not appear in my Messages settings menu.

    I apologize for asking something asked before, but none of the suggestions I've Googled have worked.

    Thank you!

    P.S. I'm able to send MMS texts to myself/receive from myself.
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    Call Att to make sure your account is provisioned correct and have them troubleshoot it.
     
  3. natasha22 thread starter macrumors newbie

    natasha22

    Joined:
    Sep 18, 2014
    Location:
    N.Y.C.
    #4
    Thanks!
    Going to swing by the AT&T store today; will inquire within. Bet you're right!
     
  4. steponeman macrumors member

    steponeman

    Joined:
    Jun 13, 2015
    #5
    I think you should call your retailer too and ask them to check your smartphone and see what's going on with it, good luck
     
  5. Hot12345 macrumors 6502

    Joined:
    Mar 1, 2015
    #6
    I'm also curious how this gonna be fixed. I'm add this thread to my favorites.

    Please let us know how did you fixed this
     

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