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jonnwhite

macrumors newbie
Original poster
Sep 30, 2014
2
0
Hi everyone, new here so sorry if i put it in the wrong place! I have an iPhone 6 Plus which i picked up on 25th sept, set it all up and started using it and then a couple of days later i noticed above the touch id there was a brighter spot than the rest of the screen so i restarted tried all different things however it is still there. is there anyone else thats had this issue?

If it put the screen brightness on the lowest its very visible i don't want to take it to apple and them give me a refurbished phone (i know there is almost 0% as its been out under 2 weeks) i also don't want to go there and them say there is nothing wrong. My iPhone 5 screen was perfect and i had no trouble with it. i can't seem to get a good picture ill get my friend to take one of it with his phone.

Thanks

Jonathan
 
Last edited:

Shadowbech

macrumors G3
Oct 18, 2011
8,989
5,842
Even if you do get a replacement unit, as of now it's way too early for them to hand out refurbs, so they will replace it with a brand new device only. They do keep a separate stock for replacement purposes.

If the apple store has some in stock, you can do a return/exchange process. That's what I did yesterday. Got my iPhone 6 Plus on launch day, and waited till Apple store had them in stock. Yesterday it became available and went ahead and got it exchanged. So far everything is perfect.
 

LostSoul80

macrumors 68020
Jan 25, 2009
2,136
7
Open in fullscreen a black background while taking the shot.
Chances are they'll give you a new phone at this point. And if you are so unlucky to get another unit you're not satisfied with, just ask for another one.
You are within your return window, do keep this in mind.
 

jonnwhite

macrumors newbie
Original poster
Sep 30, 2014
2
0
Okay great! I'll try and get a picture for you all later. If I wanted to return it if have to go through my carrier :( and they are terrible with that sort of thing!

I'll get a picture some time today for you.

Thanks
Jon
 

Shadowbech

macrumors G3
Oct 18, 2011
8,989
5,842
Okay great! I'll try and get a picture for you all later. If I wanted to return it if have to go through my carrier :( and they are terrible with that sort of thing!

I'll get a picture some time today for you.

Thanks
Jon

So if you purchased it at your carrier retail, then you would have to return it at the store you got it from. IF that is the case then going through the genius bar for a replacement is better way to go.
 
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