Resolved iPhone 6 Plus: Mic doesn't work on Speaker?

Discussion in 'iPhone' started by iamMacPerson, Sep 19, 2014.

  1. iamMacPerson, Sep 19, 2014
    Last edited: Sep 19, 2014

    iamMacPerson macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #1
    So I was trying to FaceTime with someone shortly after getting my new iPhone 6 Plus and they complained that there was no audio. I called a few other stores on speaker because I still have the factory wrap on it, and they all complained of the same thing.

    I'm on the phone with Apple as I type, but I was wondering if anyone else was having the same issue?
     
  2. reverberlayed macrumors regular

    Joined:
    Sep 5, 2014
    #2
    So the factory wrap is on the phone? Does it cover the mic?
     
  3. Curryb244 macrumors newbie

    Joined:
    Sep 24, 2012
  4. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #4
    The mic for facetime is right where the earpiece is, above the screen.

    If you left the plastic on the front it will cover this mic and Facetime will NOT WORK.

    Take the plastic off, or at least peel it down enough to uncover the mic if you're testing it before reselling.

    EDIT: I should say that I didn't realize this for YEARS until I was facetiming with someone and accidentally brushed the earpiece area, and she went "OWW!". I blinked and did some testing and yep, there's a mic there. Who knew! :)
     
  5. iamMacPerson, Sep 19, 2014
    Last edited: Sep 19, 2014

    iamMacPerson thread starter macrumors 68030

    iamMacPerson

    Joined:
    Jun 12, 2011
    Location:
    AZ/10.0.1.1
    #5
    Not the main Mic, but...

    Omg, this makes sense now! I feel like an idiot. Trying now.

    EDIT: It works! Thanks everyone!
     
  6. Joro305 macrumors newbie

    Joined:
    Oct 14, 2013
    #6
    Thank u

    I have iPhone 6 since few days and I had problems with the mic when on speakerphone and your advice helped a lot (piled off the cover and all gone fine)
    Thank you very very much guys
     
  7. Sweeteas39 macrumors newbie

    Joined:
    Oct 29, 2014
    #7
    No mic with FaceTime

    I am having the same problem haven't had my phone for 12 hours and the microphone is not working when I try to use it on speaker phone or FaceTime? Any suggestions?
     
  8. Ann P macrumors 68020

    Joined:
    Jun 29, 2009
    Location:
    California
    #8

    Remove the front, factory film.
     
  9. amir.hassan macrumors newbie

    Joined:
    Mar 3, 2015
    #9
    thank you

    thanks for this advice
    it works good
    just remove the factory film
     
  10. Nostalghia macrumors newbie

    Joined:
    Apr 4, 2015
    #10
    THANKS A LOT MAN. I made an account just to say thank you!!
     
  11. duceduc macrumors newbie

    Joined:
    Sep 24, 2007
    Location:
    Japan
    #11
    This makes perfect sense to have the mic away from the main speaker when speaker mode is turned on. If the mic is next to the main speaker, your caller will hear their own voice (feedback from the main speaker being too close to the mic).
     
  12. soum91 macrumors newbie

    Joined:
    Oct 31, 2014
    #12
    Same issue here! I have removed the wrap still not working! Please, someone, help me!
     
  13. Qnzboiboi macrumors newbie

    Joined:
    Jan 8, 2016
    #13
    Thank you, you have solved the problem that neither I nor any of the "Apple geniuses" could figure out (I had to create an account just to say thank you)
     
  14. Lindsaymaine76 macrumors newbie

    Joined:
    Nov 7, 2017
    #14
    I just got a new iphone 6 yesterday and had the same problem. You helped solve the problem ! Thank you !
     
  15. zorinlynx macrumors 601

    zorinlynx

    Joined:
    May 31, 2007
    Location:
    Florida, USA
    #15
    To all my post have helped... you're welcome!

    It seems a lot of people like to leave that plastic on as a screen protector. It doesn't really make a very good one, though; it will wear out quickly and become tattered. Best to just remove it right off the bat and get a real screen protector if you want one. :)
     

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