iPhone 6 randomly freezes with blue screen and lines

Discussion in 'iPhone' started by tacorrito, Jun 24, 2015.

  1. tacorrito macrumors newbie

    Jan 7, 2014
    A few months ago, my iPhone started freezing to a blue screen, or having random horizontal lines flickering around the screen. I tried to restore it in recovery mode, but it would often freeze/get lines during the restoration process. Somehow a restore worked the next day, and it seemed all right (despite the accelerometer not working after that).

    Today, it started freezing again, and I'm slowly trying to coax it into a proper restore. I've looked around to see what could be the cause of the problem, but haven't really found anything. Would it be a software/hardware problem, and could it warrant for a replacement?

    I've attached some images of the iPhone freezing.

    Attached Files:

  2. techspin macrumors 6502a

    Jul 21, 2014
    Any damage to your phone? Sounds like the screen may need to be reseated.
  3. tacorrito thread starter macrumors newbie

    Jan 7, 2014
    Nope, nothing major apart from everyday nicks and bumps.
    The two episodes happened out of nowhere- I just installed a new app on the phone when it started freezing, and the more recent one happened when I was on Spotify. It seems interesting how a restore managed to delay the freezing for a few months though!
  4. IrishVixen macrumors 68020


    Jun 20, 2010
    Take it to Apple. Repeated blue screens (or any other color, red & green are also common) are typically a sign of hardware failure.

    Sorry. Back it up ASAP. Been there, done that with an iPhone 6 last fall. The Apple Genius I dealt with then commented that one blue screen might be a fluke. Two or more were a clear call to get it in to be checked.
  5. CPx macrumors 6502

    Sep 6, 2013
    Mine started doing that today! It rebooted a couple times in my pocket (it asked for passcode next time I tried using Touch ID). Then I tried shutting it off and restarting (to kill any rogue processes), but it couldn't boot. It would blue screen, then reboot, then blue screen, then reboot.. I guess it's off to the Apple Store for me. (I didn't have weird horizontal lines like yours though.)
  6. Newtons Apple Suspended

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    Take it to Apple ASAP, back it up first. Sounds like hardware to me.
  7. 5enohpi macrumors regular


    Sep 23, 2012
    Same thing happened to me. Take it back they will give you a new one

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