iPhone 6 randomly freezes with blue screen and lines

Discussion in 'iPhone' started by tacorrito, Jun 24, 2015.

  1. tacorrito macrumors newbie

    Joined:
    Jan 7, 2014
    #1
    A few months ago, my iPhone started freezing to a blue screen, or having random horizontal lines flickering around the screen. I tried to restore it in recovery mode, but it would often freeze/get lines during the restoration process. Somehow a restore worked the next day, and it seemed all right (despite the accelerometer not working after that).

    Today, it started freezing again, and I'm slowly trying to coax it into a proper restore. I've looked around to see what could be the cause of the problem, but haven't really found anything. Would it be a software/hardware problem, and could it warrant for a replacement?

    I've attached some images of the iPhone freezing.
     

    Attached Files:

  2. techspin macrumors 6502a

    Joined:
    Jul 21, 2014
    #2
    Any damage to your phone? Sounds like the screen may need to be reseated.
     
  3. tacorrito thread starter macrumors newbie

    Joined:
    Jan 7, 2014
    #3
    Nope, nothing major apart from everyday nicks and bumps.
    The two episodes happened out of nowhere- I just installed a new app on the phone when it started freezing, and the more recent one happened when I was on Spotify. It seems interesting how a restore managed to delay the freezing for a few months though!
     
  4. IrishVixen macrumors 68020

    IrishVixen

    Joined:
    Jun 20, 2010
    #4
    Take it to Apple. Repeated blue screens (or any other color, red & green are also common) are typically a sign of hardware failure.

    Sorry. Back it up ASAP. Been there, done that with an iPhone 6 last fall. The Apple Genius I dealt with then commented that one blue screen might be a fluke. Two or more were a clear call to get it in to be checked.
     
  5. CPx macrumors 6502

    Joined:
    Sep 6, 2013
    #5
    Mine started doing that today! It rebooted a couple times in my pocket (it asked for passcode next time I tried using Touch ID). Then I tried shutting it off and restarting (to kill any rogue processes), but it couldn't boot. It would blue screen, then reboot, then blue screen, then reboot.. I guess it's off to the Apple Store for me. (I didn't have weird horizontal lines like yours though.)
     
  6. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    Take it to Apple ASAP, back it up first. Sounds like hardware to me.
     
  7. 5enohpi macrumors regular

    5enohpi

    Joined:
    Sep 23, 2012
    Location:
    Philly/Vegas
    #7
    Same thing happened to me. Take it back they will give you a new one
     

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